Commercial Collections Specialist

Join our high performing Specialized and Asset Finance division as a Commercial Collections Specialist. This role offers an integral opportunity to deliver an outstanding client experience by utilizing skills in relationship building, communication, negotiation, and problem-solving.

At Macquarie, we are working to create lasting value for our communities, our clients, and our people. We are a global financial services group operating in 34 markets and with 54 years of unbroken profitability. You’ll be part of a supportive team where everyone - no matter what role - contributes ideas and drives outcomes.

What role will you play?

As a Commercial Collections Specialist, you will be responsible for managing a growing commercial equipment finance portfolio. You will provide exceptional support to achieve a balanced outcome for our end-user clients, vendor partners, and the business. Aiming to treat all clients with respect and dignity is of the utmost importance.

You will serve as the primary point of contact to assist clients with billing and account inquiries and perform account reconciliations. You will also work with clients and internal stakeholders to quickly resolve any payment delinquencies. In addition, you will monitor and report adverse trends in the portfolio.

What you offer

• At least 3 years of commercial equipment finance collections experience.
• Product knowledge of commercial leasing and credit.
• Proven relationship and stakeholder management, including professional communication skills.
• Knowledge of billing procedures and collection techniques.
• Process improvement skills.

Benefits

• Paid volunteer leave and donation matching
• Paid parental leave as well as benefits to support you as you transition to life as a working parent
• Range of benefits to support your physical, psychological, and financial wellbeing
• Employee Assistance Program
• Recognition and service awards

About Commodities and Global Markets

In Commodities and Global Markets you will be part of a global business offering capital and financing, risk management, market access, physical execution and logistics solutions to a diverse client base.

Our commitment to Diversity, Equity and Inclusion

We are committed to providing a working environment that embraces diversity, equity and inclusion. As an inclusive employer, Macquarie does not discriminate on the grounds of age, disability, sex, sexual orientation, gender identity or expression, marriage, civil partnership, pregnancy, maternity, race (including color and ethnic or national origins), religion or belief.

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