Retail Fragrances Sales Associate, Lenox Square Mall - Full Time

Be part of an amazing story.

Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

Job Overview

As a Fragrance Sales Associate, you provide exceptional customer service by demonstrating and selling fragrances and related beauty items to our customer.  Both a product educator and beauty enthusiast, you specialize in making our customers feel beautiful and confident.  You will also attend product training classes and seminars and contribute to the success of the department by achieving personal sales goals. 

What we can offer you

Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities. 

Some additional benefits we offer include: 

• Merchandise discounts 
• Performance-based incentives 
• Annual merit review 
• Employee Assistance Program with mental health counseling and legal/financial advice 

Access the full menu of benefits offerings here.

What you will do

• Acknowledge customers in a friendly and helpful manner 
• Determine customer needs based on their preferences
• Explain and demonstrate the use of fragrances through actual application
• Ensure proper presentation, organization, storing and replenishment of stock
• Use our clientele program to build relationships with customers, meet sales goals, and share promotions and product launches
• Ensure customers are aware of our full-line of beauty products and services and make appropriate partnerships with colleagues in the Beauty area when necessary
• Participate in pre-selling and sales-driving events to maximize sales
• Merchandise new receipts, process damages, testers and select merchandise to return to vendors 
• Use point of sale technology and applications, including handheld equipment, to assist in selling and fulfilling of customer orders. 
• Adhere to hygiene standards and asset protection control and compliance procedures
• Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities

Who you are

• Flexible availability, including days, evenings, weekends and holidays
• Strong interpersonal skills with the ability to share information with diverse groups of customers and colleagues
• Resourceful and able to adapt quickly to changing priorities
• At least 1 year of customer service or selling experience required

Essential Physical requirements you will perform

• Prolonged periods of standing/walking around the store or department
• Frequent use of computers, handheld electronic equipment and cash registers
• Reaching, crouching, kneeling, stooping and color vision
• Lifting and moving items weighing up to 25 lbs.

About Us

This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives.

Join us and help write the next chapter in our story - Apply Today!

This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. 

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