Let’s get started
By clicking ‘Next’, I agree to the Terms of Service
and Privacy Policy, and consent to receive emails from Rise
Jobs / Job page
Selling and Support Captain, Spotsylvania Town Center - Full Time image - Rise Careers
Job details

Selling and Support Captain, Spotsylvania Town Center - Full Time

Be part of an amazing story.

Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

Job Overview

As a Selling and Support Captain, you are an advocate for the customer and a role model for your colleagues. As an elevated hourly colleague, you are an expert in customer satisfaction , merchandising, and building brand loyalty.  You will drive results through promotional and Omni selling initiatives. Under the supervision of a People Leader, you will play a key role in communicating expectations and priorities to our colleagues.  Advancement opportunities include Personal Stylist or Sales and Customer Experience Manager 

What we can offer you

Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities. 

Some additional benefits we offer include: 

  • Merchandise discounts 
  • Performance-based incentives 
  • Annual merit review 
  • Employee Assistance Program with mental health counseling and legal/financial advice 

Access the full menu of benefits offerings here.

What you will do

  • Based upon your Captain assignment you could be fulfilling customer orders, merchandising, processing new products, or supervising the selling floor in delivering exceptional customer service. 
  • Lead colleagues in the execution and completion of assigned tasks.
  • As an advocate for the customer, you will role model and provide fast feedback on how to make every customer experience outstanding.
  • Ensure high-level of customer service through problem-solving  and customer-focused resolutions. 
  • Enhance the in-store customer experience by promoting our Macy's mobile app.
  • Meet with People Leaders throughout the day to plan and monitor total store activities. 
  • Provide People Leaders continuous feedback that drives a positive customer experience and improves our processes.
  • Perform store opening and closing procedures, including accessing alarm system and settling the registers. 
  • Lead and participate in the adherence to our best in class merchandise standards. 
  • Educate colleagues on point of sale technology, radio frequency equipment, and applications to assist in selling and fulfillment of customer orders.
  • Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities.

Who you are

  • Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality
  • Proficient in communicating effectively with customers and providing clear direction to colleagues 
  • Self-starter in adapting quickly to changing customer expectations and needs
  • Resourceful and able to adapt quickly to changing priorities and deadlines
  • 1-2 years of direct retail experience preferred
  • High school diploma or equivalent

Essential Physical requirements you will perform

  • Prolonged periods (at least two consecutive hours) of standing/walking around the store or department
  • Frequent use of computers and handheld electronic equipment
  • Reaching, including above eye level, crouching, kneeling, stooping and color vision
  • Lifting and moving items weighing up to 30 lbs.

About Us

This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives.

Join us and help write the next chapter in our story - Apply Today!

 

 

This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

 

 

STORES00

Average salary estimate

$37500 / YEARLY (est.)
min
max
$30000K
$45000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

Similar Jobs
Posted 13 days ago

Support Macy's hiring and onboarding efforts as a Seasonal Talent Acquisition Coordinator, managing recruitment activities and candidate relations.

Posted 13 days ago

Support the recruitment and onboarding team at Macy’s as a Seasonal Talent Acquisition Coordinator to help deliver a seamless candidate experience and assist with administrative hiring functions.

Photo of the Rise User

Client Relationship Consultant at U.S. Bank in Bolingbrook, IL, focused on delivering personalized banking solutions and fostering customer trust through multi-channel engagement.

Account Manager position at Guardant Health to drive client service and support oncology sales in Alexandria, LA.

Eternal Faith Hybrid San Antonio, Texas, United States
Posted 13 days ago

Drive hospice service growth in San Antonio as an Account Executive focused on partnerships, sales, and quality patient care.

Photo of the Rise User
Pure Storage Hybrid New York, United States
Posted 7 hours ago

Lead Pure Storage’s GSI sales efforts for Kyndryl as a senior-level Account Executive driving business development and strategic partnerships in New York.

Posted 12 days ago

Lead a dynamic field sales team as Samsung's Field Sales Manager, driving market growth and retail excellence in the Boston Central area.

Photo of the Rise User
Posted 7 days ago

Drive sales growth as a Regional Account Executive for mabl’s AI-driven test automation platform, engaging technical and executive buyers across the West Coast.

Photo of the Rise User

A Client Relationship Consultant at U.S. Bank champions customer financial success by delivering personalized banking advice and service through a digital-first approach.

Photo of the Rise User

Drive success as an Investment Real Estate Sales Agent at Story Homes, helping investors find lucrative hidden property opportunities in Southern California.

Photo of the Rise User
Posted 10 days ago

Medtronic is hiring an Associate Sales Representative in Atlanta to drive growth in Pain Interventions by building strategic referral networks and supporting implanting centers.

Photo of the Rise User

Contribute as a Client Relationship Consultant at U.S. Bank in Davenport by providing financial guidance and fostering strong client relationships through proactive outreach and digital tools.

Photo of the Rise User
Concord Servicing Hybrid Scottsdale, Arizona, United States
Posted yesterday

Lead sales strategy and growth as Vice President of Sales at Concord, a fintech innovator in capital markets loan servicing solutions.

Photo of the Rise User
Posted 2 days ago
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Take Risks
Casual Dress Code
Emails over Meetings
Collaboration over Competition
Fast-Paced
Growth & Learning
Open Door Policy
Transparent & Candid
Customer-Centric
Passion for Exploration
Dare to be Different
Child Care stipend
Onsite Child Care
Family Medical Leave
Maternity Leave
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Resources
Life insurance
Health Savings Account (HSA)
Conferences Stipend
Learning & Development
Paid Time-Off
Equity
Donation Matching
Mixe-Ability Accomodations
Work Visa Sponsorship
Commuter Benefits
Employee Resource Groups
401K Matching

Lead the design and management of global sales incentive compensation plans at Freshworks, a fast-growing SaaS company redefining customer and employee experiences.

Photo of the Rise User

Drive growth and strengthen primary care networks as a Provider Network Development Manager at Better Health Group, delivering value-based healthcare solutions.

MATCH
VIEW MATCH
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
No info
HQ LOCATION
No info
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
March 31, 2025

Subscribe to Rise newsletter

Risa star 🔮 Hi, I'm Risa! Your AI
Career Copilot
Want to see a list of jobs tailored to
you, just ask me below!