Director, Technology & Operations (K12 Education)

Role Description:
We are seeking a Director, Technology & Operations to build and manage our internal technology, operations, and information security functions. This is a hands-on individual contributor role and will report directly to the Chief Operating Officer.

Who we are: MagicSchool is the premier generative AI platform for teachers. We're just over a year old, and more than 2M teachers from all over the world have joined our platform. Join a top team at a fast growing company that is working towards real social impact. Make an account and try us out at https://www.magicschool.ai and connect with our passionate community on our wall of love at https://love.magicschool.ai.

Responsibilities:

• IT Management: Establish and manage a helpdesk, develop and enforce technology policies and procedures, oversee vendor management, and train our team on the effective use of technology.

• Project Execution: Lead and execute complex IT and security projects, ensuring effective management and timely delivery in a fast-paced startup environment.

• Cross-Functional Collaboration: Collaborate closely with engineering, product, legal, and other teams to integrate security across all operations and communicate risks and strategies clearly to the organization.

• Security Program Management: Develop, implement, and manage a comprehensive security program aligned with industry standards (SOC 2, NIST, ISO 27001) and EdTech regulations (FERPA, COPPA).

Qualifications:

• Professional Experience: At least 5 years of relevant experience in information technology and security, with proven experience executing complex projects in a startup environment.

• Compliance Expertise: Strong knowledge of security frameworks (SOC 2, NIST, ISO 27001) and EdTech regulations (FERPA, COPPA).

• Execution Skills: Demonstrated ability to manage multiple high-impact projects with a high level of ownership and attention to detail.

• Communication Skills: Excellent ability to simplify complex security topics and communicate effectively across all levels of the organization.

Our Benefits: We are proud to offer generous benefits, such as unlimited PTO, 100% employer covered health insurance, a wellness stipend, and vision/dental insurance.

Our Values:

• Educators are Magic:  Educators are the most important ingredient in the educational process - they are the magic, not the AI. Trust them, empower them, and put them at the center of leading change in service of students and families.

• Joy and Magic: Bring joy and magic into every learning experience - push the boundaries of what’s possible with AI.

• Community:  Foster community that supports one another during a time of rapid technological change. Listen to them and serve their needs.

• Innovation:  The education system is outdated and in need of innovation and change - AI is an opportunity to bring equity, access, and serve the individual needs of students better than we ever have before.

• Responsibility: Put responsibility and safety at the forefront of the technological change that AI is bringing to education.

• Diversity: Diversity of thought, perspectives, and backgrounds helps us serve the wide audience of educators and students around the world.

• Excellence:  Educators and students deserve the best - and we strive for the highest quality in everything we do.