Operations Associate

Role Description: The Operations Associate will help our Sales and Customer success teams bring MagicSchool to as many schools as possible by providing administrative support to our teams, managing core processes, and using and maintaining critical software systems.

Who we are: MagicSchool is the premier generative AI platform for teachers. We're just over a year old, and more than 2M teachers from all over the world have joined our platform. Join a top team at a fast growing company that is working towards real social impact. Make an account and try us out at https://www.magicschool.ai and connect with our passionate community on our wall of love at https://love.magicschool.ai.

Responsibilities

• Support our sales and customer success teams, assisting in all operational aspects to drive sales productivity and efficiency.

• Process and manage sales contracts meticulously, ensuring accuracy and compliance with company policies.

• Maintain and optimize our Salesforce system, ensuring it accurately reflects sales activities and pipelines.

• Collaborate closely with sales representatives to understand their needs, providing timely and effective solutions to operational challenges.

• Analyze sales data and generate reports to aid in strategic decision-making.

• Assist in the development and implementation of sales processes and strategies to support a rapidly scaling sales organization.

• Coordinate cross-functionally with other departments, including marketing and customer success, to align sales operations with broader company objectives.

About you:

Successful candidates will demonstrate the following:

• Organization: Ability to manage multiple tasks efficiently and effectively.

• Detail-orientation: Keen eye for accuracy and precision in all tasks.

• Diligence: Consistent effort and dedication to high-quality work.

• Customer service mindset: Commitment to supporting sales representatives and other team members.

• Responsiveness: Ability to respond promptly and effectively to requests and challenges.

• Comfort with repetitive tasks: Willingness to perform routine tasks with consistency and attention to detail.

Experience: 2+ years work experience

Our Benefits: We are proud to offer generous benefits, such as unlimited PTO, 100% employer covered health insurance, a wellness stipend, and vision/dental insurance.

Our Values:

• Educators are Magic:  Educators are the most important ingredient in the educational process - they are the magic, not the AI. Trust them, empower them, and put them at the center of leading change in service of students and families.

• Joy and Magic: Bring joy and magic into every learning experience - push the boundaries of what’s possible with AI.

• Community:  Foster community that supports one another during a time of rapid technological change. Listen to them and serve their needs.

• Innovation:  The education system is outdated and in need of innovation and change - AI is an opportunity to bring equity, access, and serve the individual needs of students better than we ever have before.

• Responsibility: Put responsibility and safety at the forefront of the technological change that AI is bringing to education.

• Diversity: Diversity of thought, perspectives, and backgrounds helps us serve the wide audience of educators and students around the world.

• Excellence:  Educators and students deserve the best - and we strive for the highest quality in everything we do.