Senior Product Designer

As a Senior Product Designer at Mainstay, you'll be responsible for owning the end-to-end design process for essential product features. This includes conducting user research, collaborating with cross-functional teams, creating prototypes, and facilitating discussions to align on design decisions. Your goal will be to improve usability and craft experiences that have a direct business impact.

Mainstay is looking for candidates with at least 5 years of relevant work experience in product design. Exceptional design craft and a strong understanding of enterprise design principles are essential. A degree in Human-Computer Interaction or a related field is a plus, along with experience in complex industries such as real estate or finance.

At Mainstay, support for Senior Product Designers is multifaceted. You'll work within a collaborative environment alongside product managers, engineers, and the sales team. The company prioritizes continuous learning and user feedback, allowing you to validate your design decisions and make impactful changes that drive success.

The work culture at Mainstay is highly collaborative and focused on trust. Designers at Mainstay are encouraged to communicate effectively with all team members and advocate for users' needs throughout the design process, ensuring a supportive environment where creativity and innovation thrive.

Yes! Mainstay believes in nurturing talent and provides opportunities for career advancement. As a Senior Product Designer, you will have the chance to take on leadership roles, mentor junior designers, and influence key business decisions, making it an ideal place to grow your career.

When answering this question, outline your design process from start to finish. Discuss how you conduct research, gather user feedback, create prototypes, and iterate on designs. Highlight the importance of collaboration with other teams and how you ensure that your designs meet both user needs and business objectives.

In your answer, emphasize your preferred methods for conducting user research, such as interviews, surveys, or usability testing. Explain how you analyze data and feedback to inform design choices and ensure that user perspectives are at the heart of your design process.

Focus on your openness to receiving feedback and how you incorporate it into your work. Discuss any specific techniques you use to evaluate feedback critically and improve your designs. Mention how you facilitate discussions and align with stakeholders on adjustments that need to be made.

Discuss specific projects where you designed for enterprise users, detailing the unique challenges you faced and how you addressed them. Highlight your understanding of the complexities involved in enterprise design and how you create user-centered solutions that enhance business efficiency.

Share a specific project where you worked closely with other team members, explaining how collaboration enhanced the overall design outcome. Highlight your role in facilitating communication and how teamwork contributed to solving design challenges effectively.

Answer by detailing the techniques you use to assess usability, such as creating user personas, testing prototypes with real users, and conducting A/B tests. Emphasize your focus on creating intuitive experiences that address user pain points.

Explain a situation where you faced uncertainty in a project and how you effectively defined the problem and drove towards a solution. Discuss your approach to gathering information, prioritizing tasks, and making informed decisions to move the project forward.

List your preferred design tools, explaining how they support your workflow and contribute to your design effectiveness. Discuss any collaboration tools you use and how these enhance teamwork and communication with other teams.

Discuss specific metrics or KPIs you track to evaluate design success, such as user engagement, task completion rates, or overall satisfaction ratings. Emphasize the importance of aligning these metrics with business goals to measure impact.

Share your insights on current trends in product design, such as the rise of design systems, inclusivity in design, or the impact of AI on user interfaces. Discuss how you stay informed about these trends and how they influence your approach to design.