Job details
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Call Center Operations Manager
MAJORITY is looking for a skilled Call Center Operations Manager to lead their Online Sales team in Miami, ensuring high-quality customer interactions and optimizing operations.
Skills
- Call center operations
- Sales strategies
- Performance analysis
- Bilingual (English and Spanish)
- Leadership
Responsibilities
- Develop and Implement Effective Campaigns
- Lead and Coach the Team
- Analyze and Optimize Performance
- Ensure High-Quality Interactions
- Scale the team across countries
- Collaborate with Other Departments
- Manage Technology and Measurement
Education
- Bachelor's degree preferred
Benefits
- Equal opportunity employer
- Diversity valued
To read the complete job description, please click on the ‘Apply’ button
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FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
LOCATION
SALARY RANGE
$60,000/yr - $80,000/yr
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
July 31, 2024
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