Leasing Consultant

A Leasing Consultant at Makowsky Ringel Greenberg, LLC is responsible for leasing apartments and enhancing the overall resident experience. This role involves promoting a positive image of the community, managing resident relations, and ensuring retention, all while maintaining excellent administration practices.

To become a Leasing Consultant at Makowsky Ringel Greenberg, LLC, you ideally need a high school diploma or equivalent. While two years of leasing experience is preferred, key skills such as strong communication, mathematical reasoning, and having reliable transportation are vital. Proof of a valid driver’s license and insurance is also required.

Yes, Leasing Consultants at Makowsky Ringel Greenberg, LLC enjoy a bonus/commission program as part of their competitive salary package. This allows you to earn additional income based on your leasing performance and helps motivate you in achieving your goals.

Leasing Consultants at Makowsky Ringel Greenberg, LLC are offered a comprehensive benefits package, which includes health coverage (medical and dental), disability insurance, a robust 401(k) plan, and a profit-sharing plan. These benefits contribute to the overall well-being and financial security of our employees.

At The Edison Apartments, the work environment is pleasant and supportive. We emphasize teamwork and friendship among staff, creating a collaborative atmosphere where Leasing Consultants can thrive and contribute positively to the resident community.

Leasing Consultants at Makowsky Ringel Greenberg, LLC will have some fixed hours, including required Saturday shifts. The nature of leasing may also require flexibility, especially during peak leasing times, to accommodate prospective residents.

To excel as a Leasing Consultant at Makowsky Ringel Greenberg, LLC, it's important to develop excellent communication and interpersonal skills. Building rapport with residents, outstanding customer service, proactive problem-solving, and familiarity with marketing strategies will also significantly enhance your effectiveness in this role.

When leasing an apartment, start by understanding the prospect's needs. Ask open-ended questions, showcase available features, and always highlight the community's unique characteristics. Engaging them in conversation helps you tailor your presentation and create a personalized experience.

To ensure resident retention, I focus on building strong relationships with residents by maintaining open lines of communication. Regular check-ins, addressing issues promptly, organizing community events, and being attentive to feedback can significantly enhance their satisfaction.

Handling tenant complaints effectively requires active listening and empathy. I aim to understand the issue fully, reassure the tenant that their concerns are valid, and then propose a solution or involve the appropriate parties to resolve the problem promptly.

When marketing an apartment community, key factors include understanding the target demographic, highlighting unique community features, utilizing digital marketing strategies, and leveraging social media for outreach. Creating authentic and appealing content attracts prospective residents and builds a positive image.

I prioritize effective organization by keeping detailed digital records, utilizing a CRM system, and managing calendars for appointments and follow-ups. Setting reminders and scheduling dedicated times for paperwork helps maintain focus and efficiency.

I identified bottlenecks in our leasing process by gathering feedback from both staff and residents. Implementing a new digital application system streamlined the process, reduced approval times, and enhanced the overall customer experience, leading to higher leasing rates.

The most vital quality for a Leasing Consultant is excellent communication skills. Being able to clearly convey property benefits, actively listen to potential residents, and effectively manage resident relations directly impacts overall satisfaction and leasing success.

Staying current requires continuous education through workshops, webinars, and industry publications. I also network with other professionals in the field to share insights and ensure understanding of any changes in leasing laws that may affect our community.

Promoting a positive image involves a mix of excellent customer service, beautiful presentation of the property, and active participation in community events. Sharing resident testimonials and creating engaging social media content also showcases our commitment to resident satisfaction.

If a prospective tenant feels pressured, I would immediately acknowledge their feelings and adjust my approach. Creating a relaxed environment allows them to feel more comfortable asking questions, making decisions at their own pace, and ultimately fosters trust.