Manager - Client Relations

We help the world see new possibilities and inspire change for better tomorrows. Our analytic solutions bridge content, data, and analytics to help business, people, and society become stronger, more resilient, and sustainable.

provider of risk modeling software and consulting services. EES founded the catastrophe modeling industry in 1987 and today models the risk from natural catastrophes, terrorism, and pandemic outbreaks in 90 countries. EES offers the opportunity to work with advanced technologies, global clients, and hundreds of the most innovative, talented minds in the industry.

EES is looking for a highly passionate, motivated individual to join the Business Development & Client Services Team in India (Hyderabad) as Manager. This is a Manger-level position that offers a unique opportunity to contribute to the g

Key Responsibilities:

Client Relationship Management: Build and maintain strong relationships with new and existing clients to understand their needs, provide exceptional service, and ensure client satisfaction. Ultimately serving as the point of contact for clients and maintaining regular communication to foster long-term partnerships.

Product Knowledge and Expertise: Develop a deep understanding of our catastrophe modelling solutions, including their features, benefits, and applications. Stay updated on industry trends, emerging risks, and advancements in catastrophe modelling technology to effectively communicate the value proposition to clients. Act as a subject matter expert, providing insights, guidance, and technical expertise to clients and prospects.

Client Service: Work closely with team members to promptly address client inquiries, collaborating with internal teams for efficient resolutions, leading projects in risk analysis and client support, overseeing model and product change management and providing client trainings.

Growth of our company in India and develop a successful career in the field of catastrophe modelling. Following an extended period of training and development, you will be responsible for managing and supporting existing clients, driving relationships with prospects, and promoting our cutting-edge catastrophe modelling solutions.

Sales and Business Development: Identify and pursue new business opportunities within the assigned territory or market segment. Conduct market research to identify potential clients, analyse their needs, and develop customised sales strategies to promote our catastrophe modelling solutions.

Market and Competitive Analysis: Stay informed about the competitive landscape in the catastrophe modelling industry, including competitor products, pricing, and market trends. Conduct regular market analysis to identify new market segments, potential partnerships, and growth opportunities. Provide feedback to the management team on market dynamics, client requirements, and areas for innovation or improvement.

Marketing/Promotional Opportunities: The individual would represent Verisk EES in industry events, seminars, conferences, forums, and special interest groups.

Reporting and Documentation: Maintain accurate and up-to-date records of client interactions, sales activities, and relevant information in the company's CRM system

• 8 to 10 years of experience in related roles within software sales, client relationship management, client services, or catastrophe modelling is required.
• Experience of working with (re)insurance company, brokering firm, catastrophe models or risk management software is a plus.
• Master's degree in a relevant field such as Mathematics, Statistics, Engineering, Insurance or Business (or equivalent experience)
• Excellent communication and interpersonal skills
• Strong analytical and problem-solving abilities
• Customer-focused mindset with a passion for delivering exceptional service
• Self-motivated and results-driven with a desire to achieve sales goals
• Proficiency in using CRM systems and Microsoft Office Suite
• Knowledge of SQL, R, Python will be beneficial. Knowledge of ArcGIS would be desirable.

Travel / Availability

The job holder will be expected to travel as per need to meet with clients and prospective business leads.

#LI-DR1

In 2022, Verisk received Great Place to Work® Certification for our outstanding workplace culture for the sixth year in a row and second-time certification in the UK, Spain, and India. We’re also one of the 38 companies on the UK’s Best Workplaces™ list and one of 18 companies on Spain’s Best Workplaces™ list.

For over fifty years and through innovation, interpretation, and professional insight, Verisk has replaced uncertainty with precision to unlock opportunities that deliver significant and demonstrable impact. From our historic roots in risk assessment, we’ve grown to provide analytic insights that help transform industries focused on some of the world’s most critical areas. Today, the insurance industry relies on Verisk to be, and to make the world, more productive, resilient, and sustainable.

Verisk Businesses

Underwriting Solutions — provides underwriting and rating solutions for auto and property, general liability, and excess and surplus to assess and price risk with speed and precision

Claims Solutions — supports end-to-end claims handling with analytic and automation tools that streamline workflow, improve claims management, and support better customer experiences

Property Estimating Solutions — offers property estimation software and tools for professionals in estimating all phases of building and repair to make day-to-day workflows the most efficient

Extreme Event Solutions — provides risk modeling solutions to help individuals, businesses, and society become more resilient to extreme events.

Specialty Business Solutions — provides an integrated suite of software for full end-to-end management of insurance and reinsurance business, helping companies manage their businesses through efficiency, flexibility, and data governance

Marketing Solutions — delivers data and insights to improve the reach, timing, relevance, and compliance of every consumer engagement

Life Insurance Solutions – offers end-to-end, data insight-driven core capabilities for carriers, distribution, and direct customers across the entire policy lifecycle of life and annuities for both individual and group.

Verisk Maplecroft — provides intelligence on sustainability, resilience, and ESG, helping people, business, and societies become stronger

Verisk Analytics is an equal opportunity employer.

All members of the Verisk Analytics family of companies are equal opportunity employers. We consider all qualified applicants for employment without regard to race, religion, color, national origin, citizenship, sex, gender identity and/or expression, sexual orientation, veteran's status, age or disability.

http://www.verisk.com/careers.html

Unsolicited resumes sent to Verisk, including unsolicited resumes sent to a Verisk business mailing address, fax machine or email address, or directly to Verisk employees, will be considered Verisk property. Verisk will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.