Manager, Engineering - SRE

THE CHALLENGE

Eventbrite's business continues to grow and scale rapidly, powering millions of events. Event creators and attendees need new tools and technologies that empower them to have the most meaningful live experiences. As an Engineering Manager, you will inspire, mentor, and develop the team that builds this global platform.

THE ROLE

As an Engineering Manager of Site Reliability Engineering at Eventbrite, your focus will be around building new features and services to address system reliability concerns. You’ll not only help optimize our existing processes, but will more importantly work closely with our development teams to help build next generation services and build reliability, scalability, and observability into their services. You’ll be responsible for charting both short and long term direction of the team, and help continue driving reliability as a core principle throughout our engineering organization at Eventbrite. You'll support the career growth of our engineers and provide them with opportunities to distinguish themselves as they drive impact throughout our organization.

YOU WILL

• Lead a remote-first, cross-functional engineering team to deliver high-quality software in small, regular iterations.
• Continuously aim to reduce cycle time and improve the efficiency of the team.
• Ensure team members have the knowledge of the wider organizational context for their work, goals and outcomes.
• Hold team members accountable for achieving their goals while operating with high levels of autonomy.
• Lead the engineering team to validate the feasibility of projects and ideas while in continuous collaboration with cross-functional partners and other engineering teams.
• Collaborate with other engineering managers to drive innovation in processes and strategies throughout the business pilar.
• Facilitate the hiring and onboarding of engineers.
• Maintain regular communication with the leadership team.
• Foster a culture of transparency, accountability and openness.

THE SKILL SET

• 3+ years experienced in leading, managing and inspiring cross-functional, agile engineering teams.
• Strong emphasis on SRE as an engineering discipline
• A solid technical background with a passion for delivering high quality, maintainable software following lean/agile methodologies.
• Comfortable participating in architectural discussions, asking informative questions, and assisting the team in making strategic trade-offs.
• Experience working within a highly collaborative, remote-first environment, driving a team that ships code to production often.
• The ability to recruit, onboard, grow and develop a globally-distributed engineering team
• An understanding of build/deployment pipelines and toolingExperience in building and supporting infrastructure and services in public cloud environments like AWS
• Excellent communication skills, both written and verbal.
• Excellent facilitation skills involving the whole team in group based decision making.

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Eventbrite, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $140,200 to $224,320.

You may also be eligible to participate in Eventbrite’s incentive program(s) (such as equity, annual incentive bonus and commission plans), subject to the applicable rules and restrictions.

WHAT WE OFFER

We are committed to providing competitive, valuable and meaningful benefits for our Britelings.

We work hard to cultivate a diverse, equitable and inclusive culture where Britelings feel like they belong.

Employees can participate in resource groups and we offer programming throughout the year to support a diverse and inclusive workplace. Read more about our Diversity and Inclusion work for our team, culture, and community.

We offer comprehensive benefits and a wellness package above and beyond standard medical benefits to support our Britelings’ lifestyle.

Eventbrite's global benefit programs are designed to meet you where you are by offering resources and support for your health, well-being, finances, and family. This includes support in a remote/hybrid environment, wellness allowance, Carrot family planning benefit, Origin Financial Planning service, and other offerings to ease the mind and body like Modern Health and BriteBreaks (generally the first Friday of every month off).

ABOUT EVENTBRITE

Eventbrite is a global self-service ticketing, marketing, and experience technology platform that serves a consumers and event creators in nearly 180 countries. Since inception, Eventbrite has been at the center of the experience economy, transforming the way people organize and attend events. With over 280 million tickets distributed for over 5 million total events in 2022, Eventbrite is where people all over the world discover new things to do or new ways to do more of what they love. Learn more at www.eventbrite.com.

IS THIS ROLE NOT AN EXACT FIT?

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Eventbrite is committed to equality of opportunity for all staff, and applications from all suitably qualified individuals are encouraged, regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

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