Manager Quality Assurance

Accertify is the trusted partner to the world’s leading eCommerce brands. We help our clients grow revenue and protect against loss with industry-leading fraud prevention and digital identity offerings. When you join Accertify, you become part of the digital solution to enable legitimate eCommerce, delivering peace of mind to merchants and their customers across the globe. #TeamAccertify provides a solution merchants trust, and a career you can trust.

Accertify is a wholly owned subsidiary of American Express-which means our team has access to the amazing perks and benefits offered by our parent company. We are proud to be #TeamAmex and #TeamAccertify.

Accertify is growing and we are looking to add a Quality Assurance (QA) Manager to our global fraud-fighting team.

How will you make an impact in this role?

The Quality Assurance Manager will use their software testing background and strong analytical skills to help build and enhance our suite of manual and automated tests with the goal of improving our industry-leading applications.

Essential Duties and Responsibilities:

• Work closely with software developers, QA testers, and product owners to define our testing suite and refine our testing methodologies.
• Manage the relationship with our outside QA vendors.
• Work with our QA contractors, Lead Developers, Release Managers, and the Director of Software Development to test our product offerings.
• Work with our Operations teams to maintain our QA environments and enhance our CI/CD pipeline.
• Participate in requirement gathering and design sessions.
• Develop test plans, testing resource requirements, and scheduling of testing activity.
• Designs, monitors, and analyzes metrics program reporting for quality improvement initiatives.
• Identify opportunities to adopt innovative testing technologies and techniques.

Minimum Qualifications

• Bachelor’s Degree in computer science, computer engineering, or another technical discipline, or equivalent work experience required.
• 5+ years of experience in Technology, with an emphasis on QA, and proven ability to write test cases, run functional, automated, or performance tests, and manage defects.
• Experience with defining and driving QA strategy and processes across multiple applications.
• Micro Focus Unified Functional Testing (UFT) Preferable
• Solid experience in test-driven development, unit testing, functional testing, system integration testing, regression testing, GUI testing, web service testing, and browser compatibility testing, Continuous Deployment, and Continuous Integration technologies.
• Development experience in Java, JavaScript or Python is preferred but not required.

Salary Range: $110,000.00 to $190,000.00 annually + bonus + benefits

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries
• Bonus incentives
• 6% Company Match on retirement savings plan
• Free financial coaching and financial well-being support
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• Flexible work arrangements and schedules with hybrid and virtual options with Amex Flex
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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