Job details
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This is a hybrid role that requires both onsite and remote work in our Chicago office.
As a manager of the Sales Engineering team for the Corporate Business Unit, you’ll fill a key role in building and managing a team of SEs and creating processes and collateral to ensure that you can support your cross-functional stakeholders. This role is ideal for someone who has experience managing pre-sales teams at high-growth companies and can adapt to quickly changing needs while maintaining processes to scale the team.
Sales Engineers at Gong are strategic resources deployed to solve complex use cases when no one else can. Think of us as superheroes called into action when needed!
Manager, Sales Engineering - job 2 of 2
Gong unlocks reality to help people and companies reach their full potential. The patented Gong Reality Platform™ empowers companies to take advantage of their most valuable assets – customer interactions, which the Gong platform automatically captures and analyzes. Gong then delivers insights at scale, empowering revenue and go-to-market teams to determine the best actions for winning outcomes. Thousands of innovative companies like Morningstar Inc., Paychex, LinkedIn, Shopify, Slack, Sprout Social, Twilio, and Zillow trust Gong to power their customer reality. Gong is an award winning company and was recognized on the Deloitte Technology Fast 500, Forbes Cloud 100, LinkedIn Top Start Ups, and Great Places to Work lists in 2022.
This is a hybrid role that requires both onsite and remote work in our Chicago office.
As a manager of the Sales Engineering team for the Corporate Business Unit, you’ll fill a key role in building and managing a team of SEs and creating processes and collateral to ensure that you can support your cross-functional stakeholders. This role is ideal for someone who has experience managing pre-sales teams at high-growth companies and can adapt to quickly changing needs while maintaining processes to scale the team.
Sales Engineers at Gong are strategic resources deployed to solve complex use cases when no one else can. Think of us as superheroes called into action when needed!
RESPONSIBILITIES
- Hire and develop Sales Engineers to help them reach their full potential
- Lead a sales engineering team, leveraging your learning from past experiences to build it right the first time
- Build a team of Gong experts who thoroughly understand Gong in order to explain the technology to all types of users
- Play an active role in training your team members on new features, processes and collateral
- Be a steward of our company culture and enforce the team is living our Operating Principles
- Improve existing processes and help eliminate bottlenecks by working cross functionally (Sales, Customer Success, Support, Product Management, Engineering) in order to get deals across the line
- Work alongside Sales and Customer Success leaders to manage the business and execute on strategic initiatives
- Build strong relationships and collaborate closely with Product Marketing, Product Management and Engineering and exercise sound judgement to achieve business objectives.
QUALIFICATIONS
- 7-10 years of relevant sales engineering experience, including 2+ years of experience building and managing high performing sales engineering teams
- Demonstrated ability to lead a customer-facing team - strong people management, mentoring, coaching and development experience
- Experience building a successful team from the ground up; you're not afraid to roll up your sleeves and do it again!
- You have built trust amongst your team members and cross-functional staekholders
- High level of business acumen and understanding of how revenue leaders think
- Experience with sales technology (CRMs), cloud architecture, or telephony/web conferencing systems
- Experience with application data flows, AI/ML concepts, analytics, APIs, JSON and webhooks
- Knowledge of security and privacy pertaining to SaaS systems
- Strong interpersonal, communication, and teamwork skills
- You possess a passion for technology and problem solving and are able to make the complex sound simple!
PERKS & BENEFITS
- We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs.
- Wellbeing Fund - flexible wellness stipend to support a healthier lifestyle.
- Mental Health Benefits with covered therapy and coaching.
- 401(k) program to help you invest in your future
- Education & learning stipend for personal growth and development.
- Flexible vacation time to promote a healthy work-life blend.
- Paid parental leave to support you and your family.
- Company-wide recharge days each quarter.
- Work from home stipend to help you succeed in a remote environment.
#LI-AM1
By
Gong
Our mission is to enable leading revenue teams to get the unfiltered truth about their customer interactions, their deals, and transform the way they go to market. By taking the guesswork out of sales, countless companies are closing deals faster ...
24 jobsCULTURE VALUES
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
FUNDING
TEAM SIZE
LOCATION
DATE POSTED
March 28, 2023
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