Manager - Underwriting Commercial Lines

Mgr - Underwriting CL -* (*23000019)
Description
Searching for a place to make your mark? Every great team depends on the individual contributions of its members – the skills, talents and the passion that each team member brings. At Citizens, we’re building a workforce of top achievers committed to our company’s mission and vision. Our company values the knowledge that comes from experienced and dedicated individuals with a variety of backgrounds, in or out of insurance.
Citizens’ Mission is to provide property insurance protection in Florida to those who are, in good faith, unable to obtain coverage through the private market while also providing the utmost in customer service. Our Values are public service, integrity, respect, responsiveness and sound judgment. We strive to not only provide affordable insurance products and services but also to provide sound financial responsibility to the citizens of Florida.
At Citizens, we are a team of dedicated, service-minded professionals committed to our policyholders. Come achieve and maximize your potential with us!
Job Title: Manager - Commercial Lines Underwriting
Job Summary
This position provides guidance and leadership to Commercial Lines underwriting staff. The position is responsible for managing the assigned book of business by controlling the underwriting results and maximizing the quality of insurance written.
Job Functions, Duties, & Responsibilities
Facilitates a work environment that fosters and supports ethical decision-making and actions by motivating, promoting and modeling ethical behavior, as well as executing job responsibilities in accordance with Citizens core values, ethics and information protection policies.

• Responsible for managing staff, including hiring, goal setting, planning and delegation of work, training and development, coaching/mentoring and completing performance evaluations.
• Provide direct oversight for the day to day personal underwriting and monitor the quantity and quality of work performed by the business unit. Accountable for effective implementation of and adherence to the established business processes and underwriting rules.
• Participate in and lead company related projects, committees or special assignment as requested by divisional leadership.
• Assist in establishing policy and procedure, developing strategic goals and objectives, and providing direction, support, and leadership.
• Establish and adjust staff and workflows to facilitate the most efficient use of resources and provide the best possible service to internal and external customers.
• Resolve or recommend resolutions for significant underwriting and operational issues

Qualifications
Knowledge, Skills, & Abilities

• Strong knowledge of underwriting principles, practices, and procedures.
• Advanced proficiency in Microsoft Word, Outlook, Excel and other web-based applications.
• Strong knowledge of property coverage and ISO forms and rules.
• Strong knowledge to resolve or recommend resolutions for significant underwriting and operational issues.

Knowledge, Skills & Abilities (REQUIRED)

• Demonstrated leadership skills and managerial skills Strong planning and organization skills.
• Ability to effectively communicate verbally and in writing with all levels of management and staff.
• Ability to prioritize projects, make decisions and judgments on sensitive, confidential issues.
• Strong quantitative and analytical skills, including the ability to develop appropriate recommendations.

Education and Prior Work Experience Qualifications (Preferred)

• Master’s degree

• 8 or more years of professional property / casualty underwriting experience, 6 of which are in personal underwriting.

• 4 or more years of supervisory/managerial experience in Commercial/Personal Underwriting setting.
• Thorough knowledge of Citizens Operations, systems, and procedures
• Possession of AINS, CPCU, AU or CIC Designations

Required Education & Prior Experience

• HS Diploma | GED
• Bachelor’s Degree OR 4 years relevant experience, OR a combination of college education and relevant experience equivalent to 4 years
• 6 or more years of professional property / casualty underwriting experience, 4 of which are in commercial/personal underwriting.
• 2 or more years in a supervisory/managerial role in Operations in the property insurance industry

We offer unlimited career potential, excellent training and development opportunities, and a structured Career Development program to explore future roles of interest while growing and developing in your existing role.
Citizens offers a competitive compensation and benefits package that includes comprehensive medical/dental, Retirement Savings Plan, Vacation and Sick Time, EAP, Tuition Reimbursement, Community Service and much more!

• Retirement savings plan with a generous company match
• Medical, dental and vision coverage
• Company Paid employee basic life insurance and short-term disability
• Generous paid time off: vacation, sick and holiday leave
• Employee Assistance and Wellness Programs
• Tuition reimbursement
• Professional and leadership development opportunities
• Flexible work schedule and Alternative Work Arrangements
• Company Paid Parking
• Employee recognition programs
• Relocation assistance (where applicable)
• Community and volunteering opportunities
• Casual dress

Citizens is Proud to Be an Equal Opportunity Employer
Visa sponsorship is not available for this position.
LI-KK1
Primary Location: US-FL-Jacksonville
Work Locations: Jacksonville 301 West Bay Street Suite 1300 Jacksonville 32202
Job: EO - Underwriting
Organization: CPIC BU
Job Posting: Mar 26, 2023, 11:38:04 AM
Location: Jacksonville 301 West Bay Street Suite 1300 Jacksonville 32202, Jacksonville, FL 32202

Location: Jacksonville 301 West Bay Street Suite 1300 Jacksonville 32202, Jacksonville, FL 32202

Job Type: Full-time

Pay: $90,000.00 - $115,000.00 per year

Experience:

• Underwriting: 8 years (Required)
• Management: 4 years (Required)