Job Profile Summary
Reporting to the AVP, this role will provide effective Business Continuity and Disaster Recovery coordination of planning and testing activities for GF.
Additionally, the incumbent will be involved in supporting related risk governance and regulatory requirements. This position will establish strong interactive relationships and communication within GF Technology and Business Partners (when required) and across business segments. You will define, implement, maintain and optimize business continuity and disaster recovery processes and develop necessary metrics to assess performance, risk levels and potential areas requiring remediation, that will help Manulife eliminate resilience issues.
This role also provides counsel and supports the Global Technology Service Management (GTSM) vision by integrating the practice of business continuity and disaster recovery management with related disciplines such as incident, change and problem management, crisis management and overall technology risk management.
Job Posting Description
Join our Group Functions (GF) Technology Management Team!
Collaborating with the AVP, the Resiliency director will provide effective Business Continuity and Disaster Recovery coordination of planning and testing activities for North America and Asia GF assets. Additionally, the incumbent will be involved in supporting related risk governance and regulatory requirements. This position will establish strong interactive relationships and communication within GF and across business segments.
You will define, implement, maintain and optimize processes and develop metrics to assess performance, risk levels and potential areas requiring remediation.
This role also provides counsel and supports the Global Technology Service Management (GTSM) vision by integrating the practice with related disciplines such as incident, change and problem management, crisis management and overall technology risk management.
How will you Contribute:
Strategic Leadership:
Initiatives and Portfolio:
Leadership & People Development:
Skills and Experience:
Preferred Technical Leadership competencies:
What can we offer?
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.
Manulife is an Equal Opportunity Employer
At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.
Primary Location
Working Arrangement
Salary range is expected to be between
$110,530.00 CAD - $205,270.00 CADIf you are applying for this role outside of the primary location, please contact recruitment@manulife.com for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.
Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact recruitment@manulife.com for more information about U.S.-specific paid time off provisions.
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