Job details
![Newsletter form background]()
Customer Support Lead
Manychat is seeking a Customer Support Lead to manage a team of agents in Brazil, driving exceptional customer experiences globally.
Skills
- People management
- Fluency in Portuguese and English
- Data analysis
- Cross-functional collaboration
- Servant leadership
Responsibilities
- Build and lead the team of Customer Support Agents in Brazil
- Contribute to the success of the global Customer Support department
- Empower Support Agents with coaching best practices
- Define workflows and standards for fast and reliable customer support
- Manage multiple projects autonomously
Benefits
- Professional development budget
- Flexible benefits plan
- Health insurance including various coverages
To read the complete job description, please click on the ‘Apply’ button
ManyChat Glassdoor Company Review
Mikael Yang
4.7
ManyChat DE&I Review
3.9
CEO of ManyChat
Approve of CEO
By
ManyChat
Our mission is to help businesses grow by building meaningful relationships with their customers. We believe that messengers bring down the barriers for communication between businesses and customers and make it more personal, interactive, fun, e...
2 jobs
Calculating your matching score...
BENEFITS & PERKS
Dental Insurance
Performance Bonus
Paid Holidays
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
INDUSTRY
TEAM SIZE
LOCATION
SALARY RANGE
$40,000/yr - $60,000/yr
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
August 12, 2024
Subscribe to Rise newsletter
🔮
Hi, I'm Risa! Your AI Career Copilot
Want to see a list of jobs tailored to
you, just ask me below!
you, just ask me below!
Other jobs
Posted last month
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Posted 27 days ago
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Medical Insurance
Paid Time-Off
Maternity Leave
Mental Health Resources
Equity
Posted last month
Dental Insurance
Performance Bonus
Paid Holidays
Sign up for our weekly
newsletter of fresh jobs
ABOUT RISE
FOR COMPANIES
REMOTE JOBS & MORE
LOOKING FOR A JOB?
FIND A JOB NEAR ME
CONNECT
