Learning & Talent Development Program Manager

Mapbox is the leading real-time location platform for a new generation of location-aware businesses. Mapbox is the only platform that equips organizations with the full set of tools to power the navigation of people, packages, and vehicles everywhere. More than 3.5 million registered developers have chosen Mapbox because of the platform’s flexibility, security and privacy compliance. Organizations use Mapbox applications, data, SDKs and APIs to create customized and immersive experiences that delight their customers. 

What You'll Do

The Learning and Talent Development (L&TD) Program Manager will be critical in managing our company-wide new hire onboarding programs, building out our role specific onboarding, and creating and implementing manager development opportunities. You possess a strong affinity for employee development while also understanding how to build learning programs that will help us scale for the future. You excel at training design and have experience with training facilitation. You are comfortable working in ambiguous and fast paced environments to deliver cross functional initiatives.

• Manage the global New Hire Onboarding and Manager Onboarding programs, including defining content, partnering with stakeholders on content enhancements, facilitating sessions, and creating and centralizing supporting materials for new hires.

• Design and implement role specific onboarding for key roles across the organization 

• Create and facilitate manager development training in partnership with our HR Business Partner team

• Own and maintain L&TD technologies, including our LMS, Confluence pages, and our company subscription with Udemy Business

• Support various HR programs as needed, including mentoring programs and engagement surveys

• Create pre and post learning assessments to measure overall knowledge gain and areas of improvement

• Consistently iterate and drive continuous improvement for programs under ownership

What We Believe are LearningImportant Traits for This Role

• 8-10 years of experience in HR with a Learning and Development specialization. 

• Experience with training content design, measurement, and facilitation. 

• Experience with management of development programs. 

• Excellent project management and stakeholder management skills.

• Motivation to scale human resources programs and people operations systems at a rapidly growing company.

• Experience running a high-visibility project. You know what it takes to lift your vision off the ground.

• Gathering and analyzing feedback to inform changes.

• Compassionate, empathetic, and tactful communication skills.

• Self-starter, able to work on a team or autonomously.

• An ability to appropriately handle confidential and sensitive information.

• Creative problem-solving abilities.

• Experience in an early stage company

• Experience in Tech and working in an engineering centric company

What We Value

In addition to our core values, which are not unique to this position and are necessary for Mapbox leaders:

• We value high-performing creative individuals who will roll up their sleeves and dig into problems and opportunities.

• We believe in individuals being their whole selves at work. We commit to this through supportive health care, parental leave, flexibility for the things that come up in life, and innovating on how we think about supporting our people.

• We emphasize an environment of teaching and learning to equip employees with the tools needed to be successful in their function and the company.

• We strongly believe in the value of growing a diverse team and encourage people of all backgrounds, genders, ethnicities, abilities, and sexual orientations to apply.

Our annual base compensation for this role ranges from $123,675 - $167,325 for most US locations and 5% to 10% higher for US locations with a higher cost of labor. Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. Please discuss your specific work location with your recruiter for more information.

By applying for this position, you acknowledge that you agree to the Mapbox Privacy Policy which is linked here.

Mapbox participates in E-Verify to confirm employee work authorization. Please refer to the Notice of E-Verify Participation and Right to Work posters for more information.

Mapbox is an EEO Employer - Minority/Female/Veteran/Disabled/Sexual Orientation/Gender Identity.

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