Product Designer - Clinical Experience

About Marker Learning:Marker Learning is on a mission to help schools and parents access more affordable and accessible learning disability (e.g., dyslexia) assessments. 1 in 5 students has a learning disability such as dyslexia, which makes it harder for them to read, spell, and write--despite their intelligence. While receiving a proper evaluation for a learning disability could be the most impactful event in a student’s life, it is estimated that only 4% of students receive a diagnosis because of the high costs of evaluations and lack of access to qualified psychologists. Undiagnosed students are 3x more likely to drop out of high school, 5x more likely to be unemployed, and tend to experience elevated levels of anxiety and depression.By leveraging proprietary technology developed by leading experts, the end-to-end Marker evaluation is completed in a fraction of the time compared to traditional assessment methods. Marker is a rapidly growing start-up backed by some of the most mission-driven and reputable venture capital firms and education non-profits.Join us in our mission to inspire and support all students on their unique learning paths!As a Product Designer specializing in Clinical Experience, you will focus on creating the next gold standard in learning disability evaluations, pioneered by Marker Learning. Your role will specialize in the process by which psychologists administer evaluations, formulate and deliver their clinical diagnosis to clients. You will become an expert in testing methodology to develop product direction and improvements to make learning disability evaluations more accessible, standardized and with repeatable outcomes. This role will report into the Director of Product Management and will be a key member of the Product team at Marker Learning, helping to inform the culture of the Product, Design and Marker Learning as a whole.Responsibilities:• Lead the design process for key projects, from ideation to delivery, ensuring a high level of quality and consistency.• Present design concepts and solutions to stakeholders, effectively communicating design rationale.• Own and drive design problems from ideation to execution with a cross-functional team, as well as communicate and collaborate effectively with these teams and external brand partners.• Conduct and facilitate user research and usability testing, synthesize feedback and data, and collaborate with the team to validate design decisions and enhance the overall user experience.• Build and communicate empathy for the end user, aligning cross-functional peers on similar goals.• Champion and partner on key research studies to better understand user behaviors, needs, and motivations, translating insights into actionable design solutions.• Create wireframes, prototypes, and high-fidelity mockups using industry-standard design tools.• Develop and maintain comprehensive design systems and style guides and ensure all designs adhere to accessibility standards and best practices.• Build a deep understanding of customer needs to craft innovative solutions that meet user needs and business goals.Requirements:• 3+ years of proven experience in software product design.• Experience creating and maintaining design systems.• Strong understanding of user-centered design principles and methodologies.• Strong analytical and problem-solving skills, with a keen eye for detail and a passion for creating exceptional user experiences.• Excellent communication and presentation skills, with the ability to articulate customer needs, design decisions, and rationale to stakeholders.• Experience working in a fast-paced startup environment with a strong bias for action.• Experience in SaaS product design, healthcare or educational technology a plus.Interested? Great! Here's what you should know:At Marker Learning, we know that our people are indispensable to achieving our mission, and we are building an inclusive environment that enables everyone to do their best work. In that spirit, we deliberately hire people from all walks of life — including, but not limited to, race, gender identity, sexual orientation, and disability status. We are a mission-driven team out to provide reliable and affordable testing to every student who requires it, and we believe that Marker Learning has the potential to change the evaluation landscape across the country. We'd love to hear from you if you're motivated by our mission and eager to contribute to our team and culture!We are dedicated to building a diverse and inclusive workforce. Marker Learning provides equal employment opportunities (EEO) to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as covered veteran in accordance with applicable federal, state, and local laws.