Job details

Marketing Localization Specialist - Bilingual (Remote)

About KnowBe4

KnowBe4, the provider of the world's largest security awareness training and simulated phishing platform, is used by tens of thousands of organizations around the globe. KnowBe4 enables organizations to manage the ongoing problem of social engineering by helping them train employees to make smarter security decisions, every day.

Fortune has ranked us as a best place to work for women, for millennials, and in technology for four years in a row! We have been certified as a "Great Place To Work" in 8 countries, plus we've earned numerous other prestigious awards, including Glassdoor's Best Places To Work.

Our team values radical transparency, extreme ownership, and continuous professional development in a welcoming workplace that encourages all employees to be themselves. Whether working remotely or in-person, we strive to make every day fun and engaging; from team lunches to trivia competitions to private parties at theme parks, there is always something exciting happening at KnowBe4.

Remote positions open to the US only.

The Marketing Localization Specialist helps manage the translation and localization process for KnowBe4 marketing content. The position reports to the Snr. Marketing Localization Manager and will assist in coordinating and scheduling all tasks related to approved translation projects. This includes, but is not limited to, requirements gathering, planning, pricing, coordinating, successful execution, quality checking, and maintenance of translation assets.

Translations will be related to the following areas: KnowBe4 product marketing collateral such as datasheets, buyers guides, etc., KnowBe4 websites and microsites, thought leadership white papers, annual research reports, emails, graphics, banner ads, channel/partner collateral, and other assets required as needed.

The Marketing Localization Specialist uses project management tools and works to optimize standards and processes for internal teams and external vendors to refine the technical requirements needed to facilitate efficient and effective content localization.

Responsibilities:

Overall project management of assigned translation projects through all phases of the project, especially during execution and post - delivery
Document and track stage and status of all localization projects
Ensure quality of all localized content to ensure accuracy and compliance with our needs
Select localization vendor for projects from approved vendor list, and manage this relationship through each project
Work across global internal and vendor teams on multi-language localization projects to ensure successful completion of activities
Constantly develop and evolve standards and processes for content localization
Assist in vendor management activities including project initiation, creation and revisions of guidelines and documentation, price negotiation, and ongoing project management and communications for timely delivery of top-quality translated content
Ensure new translated content is added to the relevant marketing platforms regularly
Continued maintenance of existing translations/localization assets to ensure highest quality and accuracy

Minimum Qualifications:

Associate's Degree or higher required
Minimum 3 years of relevant experience in project management of marketing localization content and language quality assurance
Experience in web content and/or web localization a plus
Project Management or Localization Certifications are a plus
Ability to write and speak at least 2 major languages fluently; one of which must be English
Cross-cultural sensitivity and competency
Experience managing multilingual content projects across multiple vendors
Ability to work effectively in a team environment
Skilled in translation management system technologies
Excellent time management and organization skills
Experience with project management software (Smartsheets or equivalent)
Experience with Gmail and Google Docs
Experience with MS Office (Word and Excel)
Experience with web browsers (Chrome, Internet Explorer, etc.)
HTML/CSS
Detail-oriented and organized
Self-starter and a critical thinker
Strong verbal and written communications
Able to meet strict deadlines in a fast-paced environment
Bilingual

The base pay for this position ranges from $75,000 - $90,000, which will vary depending on how well an applicant's skills and experience align with the job description listed above.

Our Fantastic Benefits

We offer company-wide monthly bonuses, employee referral bonuses, 401k matching (US), fully paid medical insurance (US), open/generous paid time off (length varies by country), parental leave (length varies by country), adoption assistance, tuition reimbursement, certification reimbursement, certification completion bonuses, gym benefits, and a relaxed dress code - all in a modern, high-tech, and fun work environment. For more details about our benefits, visit www.knowbe4.com/careers/benefits.

Note: An applicant assessment and background check may be part of your hiring procedure.

Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit www.knowbe4.com/careers/request-accommodation.

No recruitment agencies, please.

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