Marketing Operations Manager

About Databook

Databook is the world's first AI-powered enterprise customer intelligence platform. Dubbed "Moneyball for Sales", Databook was founded in 2017 to give enterprise sales representatives and go-to-market teams a differentiating advantage. Today, leading enterprise companies rely on Databook to help their teams engage as experts – improving the buying experience for customers and accelerating revenue acquisition. Our customers include Microsoft, Salesforce, Databricks, and more. We are a Series B company backed by Bessemer Ventures, DFJ Growth, M12 - Microsoft's Venture fund, Salesforce Ventures and Threshold Ventures. We are a customer-focused, innovative, and collaborative learning organization. We are headquartered in Palo Alto, CA with a distributed team working across the globe.

The Opportunity

We are seeking a Marketing Operations Manager to define Databook's marketing tech stack and shape how we think about the design, execution and operations of the business's lead management processes, data compliance, marketing automation and reporting. A key member of our pipeline and revenue generating team as well as the broader operational team which includes sales and revenue operations leadership, this role will be responsible for both strategy and execution as it pertains to marketing systems.

This individual should have strong project management skills, a focus on simplification and optimization, and strong stakeholder management skills. We are looking for someone with a passion for enablement of process efficiency, with proven success driving continuous improvement of projects across a marketing team – a self-starter, comfortable with ambiguity, with strong attention to detail, and ability to execute.

In this role, you will:

• Partner with marketing leadership and cross-functional counterparts to define and implement scalable, repeatable processes that enable execution, reporting and attribution across all regions
• Create, implement and iterate on the technical development of integrated marketing campaigns and demand generation programs.
• Own the health, hygiene, and management of a large contact database, including subscription center, data segmentation, smart lists, and lead uploads.
• Interpret data, identify trends, and proactively make recommendations to leadership to improve campaign performance.
• Build reports and dashboards in Salesforce, marketing automation, and other relevant marketing tools to provide visibility into marketing campaign results and the ROI of marketing investments.
• Collaborate with internal stakeholders to gather program requirements, collect feedback and gain consensus on processes, and present on results.
• Create and maintain best practices documentation for Marketing organization and ensure total compliance with company, industry, and global standards.

About You

• 5+ years of experience in B2B Marketing, with at least 3 years of experience in a marketing operations related role
• In-depth understanding of marketing to sales funnel, business intelligence, and lead and account management processes and technologies
• Experience with enterprise, account-based strategies
• Power user of Excel, Salesforce, marketing automation, and more
• Attention to detail and strong communication skills

Join us and enjoy these perks!

• Competitive salary with bonus
• Equity
• Medical, Dental and Vision care contributions
• 401k Retirement Plan
• 4 weeks vacation plus holidays
• Employee referral bonus program
• $500 learning stipend to spend on books, courses or other training materials that help you develop skills relevant to your role or professional development
• Complimentary subscription to Masterclass
• Budget for home office equipment
• 100% reimbursement for all work-related books

Databook provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, pregnancy, military and veteran status, age, physical and mental disability, genetic characteristics, or any other considerations made unlawful by applicable state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Databook expressly prohibits any form of workplace harassment based on race, color, religion, sex, national origin, pregnancy, military and veteran status, age, physical and mental disability, or genetic characteristics.