Marketplace Feed Build Specialist

About Feedonomics - A Remote-First Company

Have you ever wondered how companies list their products on Amazon? Or how Google knows which products are in stock in a store near you? How about how your order gets to your door when you buy from a third-party merchant on Amazon? That’s where Feedonomics comes in!

As a leading product feed management platform, Feedonomics works with agencies, brands, and retailers to optimize and list products on the top e-commerce shopping destinations around the world.

What makes us different from other SaaS companies in the space?

We manage everything from onboarding to ongoing feed maintenance for our clients, enabling them to expand their e-commerce business more efficiently.

Since its inception in 2014, Feedonomics has developed an incredible reputation for our full-service approach to feed management, our inclusive culture, and our industry-leading technology. With principles that go beyond optics, Feedonomics looks to deliver the same people-first strategy internally as we do externally.

The Global Operations team at Feedonomics

The Global Operations team at Feedonomics is an incredible group of Feedos who work to ensure our clients have THE best possible experience at Feedonomics. The support side of the team handles both inbound reactive customer support and outbound proactive client success with a focus on quality. Our Global Operations for Marketplaces team is an outstanding team supporting clients listing their products on top shopping destinations like Amazon, eBay, Walmart, and Target Plus! Just listing on these shopping destinations doesn’t translate to immediate success and it is our Marketplace Operations team who is there to support each client along their marketplace journey. Our stellar global operations team and support specialists are available 24/7, enabling Feedonomics to create a full-service feed management experience for advertisers.

The Role

The Marketplace Feed Specialist will be responsible for analyzing and optimizing product data feeds for our clients. You will be responsible for all elements of data feed optimization, ensuring adherence to Feedonomics and industry best practices and documented methodology to ensure a high level of service delivery. You will also work closely with the Onboarding team to ensure clients' requests are completed within project deadlines.

The Responsibilities

• Follow best practices to build product feeds, including optimizing, modifying, sorting, and filtering mass quantities of product data into optimized product listings
• Setting up data imports and exports via API, FTP, URL or XML
• Manipulating data by implementing SQL queries through data sorting, extraction, and optimization
• Configuring and mapping attributes from XML files
• Restructure product data to fit the criteria of specific marketplace channels. For example, but not limited to, Amazon, eBay, Walmart, and Target
• Cross-functional collaboration with the Onboarding team to resolve any feed-related issues that come up after optimization
• Assist client with resolving outstanding errors after feeds have been pushed live
• Document work and update project requests appropriately
• Prioritize tasks, including managing the ticketing system queue, emails, and other responsibilities
• Meet deadlines as set by Marketplace Enterprise Feed Managers
• Use resources appropriately, adhering to policy and best practices

The Requirements

• 1+ years of experience with product data feed management and technical problem solving
• Hands-on experience with top US Marketplaces such as Amazon, Walmart, Target+, eBay, or social commerce platforms
• Excel, HTML, or SQL experience
• A can-do attitude and team-centric
• Demonstrable ability to multi-task and adhere to deadlines
• Well-organized
• Applicants must be authorized to work in the U.S.
• Bachelor’s Degree preferred or equivalent work experience

What's in it for you?

• Remote work set-up
• Competitive pay
• Unlimited PTO for salaried positions and up to three weeks for hourly employees
• Medical, dental, vision (VSP) insurance, HSA, FSA, life insurance, and more
• Monthly half-day Fridays (yes, really!)
• 401K retirement plans
• Family benefits, such as parental leave, transition benefits for new parents, newborn sick leave, adoption assistance, pet insurance, and more
• Internal Feedonomics skill certifications
• Virtual and in-person team events
• FeedoFUNds, a dedicated budget to foster and build relationships across the company for team events
• Employee Resource Groups (ERG)
• Referral bonus program

Here at Feedonomics, we believe in giving back to our employees as well as the community by engaging in philanthropic events and providing days off to volunteer. We are also committed to our employees' well-being by offering employee assistance programs, access to a wellness app, and diversity and inclusion resource groups

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