Manager of Security Operations

As Marqeta’s Manager of Security Operations, you will be responsible for overseeing the day-to-day operations and strategic direction of the security operations program. You and your team will monitor, detect, analyze, and respond to cyber security incidents and threats. The Manager of Security Operations will oversee the implementation of security protocols, and collaborate with stakeholders to maintain and possibly improve the security posture of Marqeta.The Impact You'll Have• Direct the functions, processes, and operations of the security operations team SOC and ensure policies and procedures are followed.• Lead the security operations team to ensure optimal identification / resolution of security incidents and enhance security.• Ensure SLA compliances, process adherence, and process improvement to meet operational objectives.• Manage the collection, documentation and research of security incidents and investigations.• Provide Senior Management with a realistic overview of risks and threats in the Marqeta environment.• Continuous development and maintenance of the incident response management program which includes incident detection, analysis, containment, eradication, recovery and chain of evidence / forensic artifacts.• Ability to work directly with all levels of Marqeta employees (Executive, Senior management, SMEs.)• Create and maintain reports, dashboards, and metrics of security operations for regular reporting and presentation to management.• Manage the process improvement program for security operations processes.• Conduct scheduled and ad hoc training exercises to ensure staff are current with the latest threats and incident response techniques.• Provide direction, leadership and management of security operations personnel.• Create a high-performing team culture where team members are supported, standards are consistently upheld, people are treated with respect, and everyone feels a sense of belonging.Who You Are• 5+ Years experience in security operations.• 2+ years experience of managing security operations and incident response.• Experience with security tools such as XSOAR, Crowdstrike, Tenable, AWS Security Hub, GuardDuty, etc• Expertise and experience in security operational services: logging and monitoring unified threat management, EDR, DDOS / DOS, threat and vulnerability management, cyber investigations, and cyber security forensic investigations.• Advanced knowledge of best practice standards and procedures regarding information systems applications security, data security, and infrastructure security.• Experience in cloud technology, especially AWS.• Strong knowledge of networking and security fundamentals.• Strong time management and leadership skills.• Must have excellent writing and communication skills.• Experience in executive-level reporting.• Excellent communication and interpersonal skills, with the ability to cultivate relationships across teams, influence decision-making, and collaborate with stakeholders at all levels of the organization• BS degree preferred.• Relevant certifications (CISSP, CISA, CISM, GCIH, Security+, etc)We work Flexible First. This role can be performed remotely anywhere within the US or from our Oakland office. We’d love for you to join us!Your Manager• Todd Linton, Sr Director of Security Operations and ResilienceRecruiter For This Role• Kayla OsunaTypical Process• Application submission• Recruiter phone call• Hiring manager video call• Virtual “Onsite” consisting of 4-5, 45 min calls• Offer!Compensation and BenefitsMarqeta is a Flex First company which allows you to choose your best working environment, whether that be from home or at a company office. To support Flex First, we calibrate pay to a competitive value according to working location. Compensation is aligned according to three tiers within the United States:• National: A baseline tier that applies to most of the geographic territory of the United States.• Premium: Slightly elevated from the National tier, and oriented toward a narrower set of higher cost-of-living areas, such as Los Angeles CA and Seattle WA• Premium Plus: A tier for the most expensive working areas, like the San Francisco Bay area and New York City.Visit this page or consult with a Recruiter to determine which tier would be applicable to you.When determining salaries, we consider several factors including, but not limited to, skills, prior experience, and work location. The new-hire base salary range for this position is:• National: $121,950 - $162,600• Premium: $137,250 - $183,000• Premium Plus: $152,475 - $203,300We also believe in recognizing the contributions of our people. That's why we award annual bonuses to eligible employees, rewarding both individual performance and the success of the entire company.Along with monetary compensation, Marqeta offers• Multiple health insurance options• Flexible time off – take what you need• Retirement savings program with company contribution and after tax contributions• Equity in a publicly-traded company and an Employee Stock Purchase Program• Family-forming benefits, fertility support, and up to 20 weeks of Parental Leave• Free therapy sessions, financial and professional coaching, and legal advice• Monthly stipend to support our remote work model• Annual “development dollars” to support our people growth and developmentAbout MarqetaMarqeta is on a mission to change the way money moves. We’re one of the earliest enablers of embedded finance, a market opportunity sized up in the trillions. Our card issuing platform provides unprecedented flexibility and control for companies to issue cards, authorize transactions, and manage payment operations in real time. Marqeta is powering the most well known brands in the new economy (Block, Cash App, Affirm, Instacart, Doordash, Uber, Walmart, etc). You don’t need to be a Payments expert to join the Marqeta Team, let us help you with that. This is the opportunity of a lifetime to work with innovators around the world and unlock equitable financial access for all.Marqeta’s Values– Intentional Curiosity: We believe in asking the questions others shy away from. True progress comes from understanding today’s realities while challenging ourselves to do better and take on the status quo.– Thoughtful Responsibility: We believe that every interaction with our technology and platforms matters. Businesses and livelihoods rely on our work, so we strive for excellence and accountability every day with the highest standards for failsafe technology and compliance.– Innovative Simplicity: We believe that simplicity is powerful, especially in innovation—making a tool work better or finishing that feature that makes everyone smile. Our customers face a lot of complexity. We’re not here to add more.– Shared Success: We believe the measure of our success is the success of our employees, customers, and communities. From local businesses to big corporations, our impact goes deep and wide. And we’ve got the results to prove it.– Passion to Thrive: We believe anyone with a better idea should be able to change the game for our company and our customers. We solve big problems for our customers and draw energy from that challenge and opportunity.Equal Employment Opportunity, Accommodations and PrivacyMarqeta is proud to be an equal opportunity employer that gives consideration to all qualified applicants regardless of race, ancestry, national origin, color, Indigenous, citizenship, religion/creed, sex, sexual orientation, gender identity, gender expression marital status, family status, disability, veteran status, criminal histories consistent with legal requirements, or any other characteristic protected by applicable law.Our dedication to diversity and inclusion extends beyond the categories above. Review Marqeta’s ESG Report to see that dedication in action. Fostering an environment where everyone feels valued and respected creates a stronger and more innovative team at Marqeta. We celebrate the unique contributions of each individual and empower all members of our organization. Join us in building a company where diversity thrives and everyone can be their authentic selves.If you require reasonable accommodation for the application process and beyond (including due to a disability), please submit this form and we will be more than happy to assist you. Marqeta will make reasonable accommodations for candidates when needed in accordance with applicable law. The Applicant and Candidate Privacy Notice applies to the personal data that you directly provide to us or that we collect during the application and candidate recruitment process.