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Technical Success Senior Analyst

Marqeta is seeking a Technical Success Senior Analyst to serve as a trusted advisor for our customers in the payments ecosystem. This role involves technical acumen and customer success management to enhance the onboarding experience and strengthen relationships.

Skills

Technical account management
Strong communication skills
Problem-solving skills
Customer relationship management

Responsibilities

Serve as a trusted technical advisor to customers.
Lead initiatives for onboarding and integration.
Communicate customer feedback to product and technology teams.
Document findings and create standards for team training.

Education

Bachelor's degree in Computer Science or related area
Master's degree in a related field (preferred)

Benefits

Multiple health insurance options
Flexible time off
Retirement savings program
Equity in a publicly-traded company

To read the complete job description, please click on the ‘Apply’ button

Marqeta Glassdoor Company Review

4.0

Marqeta DE&I Review

4.2

CEO of Marqeta

Jason Gardner

Approve of CEO

Our mission is to be the global standard for modern card issuing, empowering builders to bring the most innovative products to the world.

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BENEFITS & PERKS

Dental Insurance

Disability Insurance

Flexible Spending Account (FSA)

Health Savings Account (HSA)

Vision Insurance

Performance Bonus

Family Medical Leave

Paid Holidays

FUNDING

Beyond Series C

DEPARTMENTS

Customer Support

SENIORITY LEVEL REQUIREMENT

INDUSTRY

Financial Transaction Processing

TEAM SIZE

LOCATION

Hybrid, based in Oakland, CA

SALARY RANGE

$81,600/yr - $136,000/yr

EMPLOYMENT TYPE

Full-time, remote

DATE POSTED

October 19, 2024

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