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Technical Success Senior Analyst
Marqeta is seeking a Technical Success Senior Analyst to serve as a trusted advisor for our customers in the payments ecosystem. This role involves technical acumen and customer success management to enhance the onboarding experience and strengthen relationships.
Skills
- Technical account management
- Strong communication skills
- Problem-solving skills
- Customer relationship management
Responsibilities
- Serve as a trusted technical advisor to customers.
- Lead initiatives for onboarding and integration.
- Communicate customer feedback to product and technology teams.
- Document findings and create standards for team training.
Education
- Bachelor's degree in Computer Science or related area
- Master's degree in a related field (preferred)
Benefits
- Multiple health insurance options
- Flexible time off
- Retirement savings program
- Equity in a publicly-traded company
To read the complete job description, please click on the ‘Apply’ button
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Our mission is to be the global standard for modern card issuing, empowering builders to bring the most innovative products to the world.
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BENEFITS & PERKS
Dental Insurance
Disability Insurance
Flexible Spending Account (FSA)
Health Savings Account (HSA)
Vision Insurance
Performance Bonus
Family Medical Leave
Paid Holidays
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
INDUSTRY
TEAM SIZE
LOCATION
SALARY RANGE
$81,600/yr - $136,000/yr
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
October 19, 2024
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