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Technical Success Senior Analyst

Marqeta is seeking a Technical Success Senior Analyst to serve as a trusted advisor for our customers in the payments ecosystem. This role involves technical acumen and customer success management to enhance the onboarding experience and strengthen relationships.

Skills

  • Technical account management
  • Strong communication skills
  • Problem-solving skills
  • Customer relationship management

Responsibilities

  • Serve as a trusted technical advisor to customers.
  • Lead initiatives for onboarding and integration.
  • Communicate customer feedback to product and technology teams.
  • Document findings and create standards for team training.

Education

  • Bachelor's degree in Computer Science or related area
  • Master's degree in a related field (preferred)

Benefits

  • Multiple health insurance options
  • Flexible time off
  • Retirement savings program
  • Equity in a publicly-traded company
To read the complete job description, please click on the ‘Apply’ button
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CEO of Marqeta
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Jason Gardner
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Our mission is to be the global standard for modern card issuing, empowering builders to bring the most innovative products to the world.

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BENEFITS & PERKS
Dental Insurance
Disability Insurance
Flexible Spending Account (FSA)
Health Savings Account (HSA)
Vision Insurance
Performance Bonus
Family Medical Leave
Paid Holidays
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$81,600/yr - $136,000/yr
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
October 19, 2024

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