Let’s get started
By clicking ‘Next’, I agree to the Terms of Service
and Privacy Policy, and consent to receive emails from Rise
Jobs / Job page
General Manager, Crystal Gateway Marriott image - Rise Careers
Job details

General Manager, Crystal Gateway Marriott

Position Purpose and Summary The Assistant General Manager ("AGM") assists the General Manager ("GM") or Multi-Unit General Manager ("MUGM") in managing hotel day-to-day operations, assures optimum performance and continual improvement in guest satisfaction and associate satisfaction. The AGM is hands on in managing the hourly staff, including scheduling, directing and overseeing their daily activities and training. The AGM is expected to provide leadership to the staff to promote an exceptional workplace. The AGM also must ensure that safety and security procedures are in place in accordance with company guidelines and standards for all associates and guests.Major/Key Job Duties• Demonstrates and promotes 100% commitment to providing the best possible experience for our guests.• Become trained in all managerial functions and operations at the hotel level.• Ensures all associates are properly onboarded, trained and complete ESU required training timely.• The associate must promote compliance with company policies and procedures, including but not limited to the prompt reporting of all safety and security issues directly to the manager or to the appropriate authorities.• Upholds and drives compliance with policies, rules, and standards (including but not limited to the safety and security guidelines) at the property level.• Ensure associates at the property are driving company initiatives to increase revenue, lower costs and increase guest and associate satisfaction.• Serves as first level of management contact for guest service issues. Resolves guest issues in a timely manner and determines whether to escalate to GM/MUGM as needed.• The AGM must demonstrate professionalism and embrace ESA's service culture and treat all guests and associates with the utmost of respect and kindness.• Daily interaction with the guests to identify quality lead generation and assist guests with future travel needs.• Assists in maximizing revenues and flow through to GOP to meet or exceed budgeted EBITDA.Other Duties• Assists the GM/MUGM with interviewing, onboarding and training new associates.• Direct supervision/involvement with all associates to promote a positive work environment through teamwork, energy, enthusiasm and recognition.• Active involvement in daily team meetings and interactions with staff to foster continuous improvement, needed guidance, encouragement and corrective action when necessary.• Assists the GM in budgetary control measures, including labor monitoring, scheduling, room expense control and maintaining PAR levels through Daily Visual Management.• Ensures associates have the necessary tools to execute their jobs on an ongoing basis.• Serves as the manager on duty in the absence of the GM/MUGM.• Inspects guest rooms.• Complete Guest Ready, visual inspections, assign daily arrival reservations.• Provides other relief, or back-up duties as needed at the hotel including front desk coverage, housekeeping, and other duties when needed to ensure optimum operation of the hotel.• Responsible for managing purchase order process, ordering and receiving products in a timely manner.• Assists GM/MUGM in monitoring cash management, in-house guest balances and direct bill receivables compliance.• Assists with hotel sales activities when needed, including Soar leads.• Actively reviews and monitors social media websites to ensure timely and appropriate responses.• Ensures that clean rooms, guest and associate satisfaction are top priorities.Benefits• Weekly Pay!• Competitive Wages• Great working environment• Employee Recognition Programs• Medical Insurance• Dental Insurance• Vision Insurance• Health Care and Dependent Care Flexible Spending Accounts• Employer Paid Basic Life and AD&D Insurance• Employer Paid Long Term Disability• Optional Employee Paid - Voluntary Benefits• Short-Term Disability• Buy-Up Long-Term Disability• Supplemental Life Insurance• Dependent Life Insurance• 401(k) Savings Plan• Paid Time Off• Employee Assistance Program (EAP)• Employee Perks Progam offering discounts to major companiesCompensationPay RangesPay range information for the position you are applying for is below.Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements.For Colorado, Washington, California, Applicants OnlyAssistant General Manager $19.00 - $26.00 HourlyFor New York City (Whitestone) Applicants OnlyAssistant General Manager $30.46 HourlyESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws.
Marriott International Glassdoor Company Review
4.0 Glassdoor star iconGlassdoor star iconGlassdoor star iconGlassdoor star icon Glassdoor star icon
Marriott International DE&I Review
No rating Glassdoor star iconGlassdoor star iconGlassdoor star iconGlassdoor star iconGlassdoor star icon
CEO of Marriott International
Marriott International CEO photo
Anthony Capuano
Approve of CEO

Average salary estimate

$46740 / YEARLY (est.)
min
max
$39400K
$54080K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

Similar Jobs
Photo of the Rise User
Schell Brothers Hybrid Rehoboth Beach, Delaware, United States
Posted 3 days ago

Schell Brothers is on the lookout for a dynamic Commercial Project Manager to streamline project operations and enhance our customer's home buying experience.

Photo of the Rise User
Posted 11 days ago
Mission Driven
Collaboration over Competition
Inclusive & Diverse
Growth & Learning
Maternity Leave
Paternity Leave
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Resources
Life insurance
Disability Insurance
Health Savings Account (HSA)
Flexible Spending Account (FSA)
401K Matching
Paid Time-Off

Join Airbnb as an Operations Investigation Specialist where your analytical skills will enhance trust and integrity within our community.

Photo of the Rise User
Posted 5 days ago

Join AbbVie as a Laboratory Operations Specialist and contribute to impactful projects in a dynamic research environment.

Photo of the Rise User

Become a key player at MGM Resorts as the Director of Hospitality Development, driving strategic initiatives in a vibrant environment.

Photo of the Rise User
Posted 10 days ago

Join Asda as a Logistics Solutions Manager to spearhead automation in logistics while collaborating with multiple teams.

Photo of the Rise User

Take on the role of Outsourcing Manager at PPRO, where you'll drive our third-party supplier framework to streamline global commerce.

Photo of the Rise User

Embrace your passion for fashion and leadership as an Assistant Manager at Abercrombie & Fitch Co., where you will drive sales and foster an inclusive environment.

Photo of the Rise User

Drive excellence at Meijer as a General Merchandise Manager, leading our team in Fraser, MI with a focus on engagement and operational success.

Photo of the Rise User
Posted 12 days ago

As a Workplace Project Manager at Tenstorrent, you will oversee construction and facilities projects, ensuring timely delivery and adherence to budgetary and operational goals.

Photo of the Rise User

We are looking for a skilled Health Service Administrator to enhance healthcare delivery and compliance at our Syracuse facility.

Photo of the Rise User
Medtronic Hybrid St. Louis, Missouri, United States of America
Posted yesterday

Join Medtronic as a Field Inventory Analyst and play a crucial role in managing inventory strategies to enhance healthcare access.

Photo of the Rise User

Seeking a strategic leader for AbbVie’s Oncology franchise, focusing on field analytics and incentive compensation.

Photo of the Rise User

Become a vital part of GE HealthCare as a Program Coordinator, where you'll lead local customer engagement and ensure service excellence.

With more than 7,200 hotels and 30 hotel brands worldwide, the career opportunities with Marriott are endless. Experience our story.

137 jobs
MATCH
Calculating your matching score...
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
March 20, 2025

Subscribe to Rise newsletter

Risa star 🔮 Hi, I'm Risa! Your AI
Career Copilot
Want to see a list of jobs tailored to
you, just ask me below!
LATEST ACTIVITY