Job details

Manager, Customer Development

Mars United Commerce Powered by Marilyn is a global commerce company that delivers all the solutions clients need to grow their business today and tomorrow. Founded by the late Marilyn Barnett, we’ve become global leaders in four key commerce disciplines – Strategy & Analytics, Digital Commerce, Content & Experiences, and Retail Consultancy – that together form a United Commerce Ecosystem that provides all the expertise clients need to navigate the commerce marketing landscape. Our 800+ Martians across North America, Europe, Australia, New Zealand and Asia exist to drive growth for our people, our clients, and our communities all across the globe.

We are seeking a Manager, Customer Development. Please note, this is not a sales role. Ideal candidates have CPG or shopper marketing agency related experience. Candidates must reside in a commutable distance to Mars United Commerce's Rogers, AR office.

PRIMARY RESPONSIBILITIES:

Work with the internal cross-functional team (Strategic Planning, Media, Client Leadership and Creative) to develop optimal and actionable strategies, concepts and tactics
Manage the implementation of key client projects
Build strong working relationships with assigned retailer client contacts
Manage execution of approved programs through team
Work with external client vendors/agencies to execute projects as assigned
Approach and manage partnership relationships with other manufacturers or properties
Identify retailer direct and manufacturer platforms
Develop and manage project timelines and budgets
Manage communication of project status and budget to client teams
Work hand-in-hand with internal teams on planning and implementation of retail marketing extensions of brand and category programs (national retainer clients)
Manage client approval process
Measure post-promotion results using agency and client-provided data
Some travel required

SKILL SETS REQUIRED:

Bachelor’s degree in advertising, marketing, business, or related field
5-7 years’ experience in marketing at retail
Proven Project Management experience
Experience working with retail media networks and media vendors
Strategic thinking in the development of Shopper Marketing programs and management of day-to-day business
Sound decision making skills based in industry knowledge
Passion about business – always thinking of ways to improve/grow assigned client/business
Strong listening skills and attention to detail
Excellent verbal, written, presentation and interpersonal skills
Desire to dig in and do what’s needed to get the job done right

Mars United Commerce is an Equal Opportunity Employer and will recruit, hire, train and promote persons in all job classifications without regard to race, ancestry, creed, color, sexual orientation, gender identity, age, national origin, disability or handicap, HIV, veteran, marital or family status, or any other status or condition protected by applicable state and/or federal laws, except where a bonafide occupational qualification applies.

Mars United Commerce has developed a wide variety of inclusive benefit plans and policies that address and promote the needs of all employees and their family members, including comprehensive group health plans, a parental leave program that includes paid maternity and paternity benefits for pregnancy, adoption and surrogacy, flexible paid time off, a broad and confidential employee assistance program, ongoing wellness support initiatives, trusted financial health advice and guidance, promotion of education through tuition support and assistance, and a flexible and supportive work environment and culture.

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Mars United Commerce Glassdoor Company Review

3.9

Mars United Commerce DE&I Review

3.48

CEO of Mars United Commerce

Ken Barnett and Rob Rivenburgh

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By Mars United Commerce

At Mars United Commerce, we have a mission to make a positive impact across a “Triple Bottom Line,” which focuses on growth for our clients, growth for our people, and growth for our community.

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FUNDING

Other

DEPARTMENTS

Sales & Business Development

SENIORITY LEVEL REQUIREMENT

Mid-Level

INDUSTRY

Advertising & Public Relations

TEAM SIZE