Account Representative

Customer and client expectations are constantly evolving. Companies are merging at historic rates. Technology is developing faster than the market can keep up with. So what competitive advantage is left? The answer: People. At Marsh, our people are the only irreplaceable assets, the ones who will make the difference now and for years to come.Marsh is seeking candidates for the following position:Account RepresentativeWhat you can expect?• Reviews information for Account Manager pertaining to client insurance programs and drafts insurance and reinsurance contracts.• Partners with Account Manager to drive business and retention and improve the client experiences throughout the proposal and renewal process.• Oversees the review of claims, contracts and audits, and follows up regarding endorsements, policy issuance, extensions and cancellations and escalates concerns to direct manager or client team, as appropriate.• Ensures the success of the renewal cycle by ensuring renewal protocol is completed (via tools available), gathering information, tracking quotes and ensuring documents are issued correctly and on-time in accordance with our professional standards.What’s in it for you?• Global exposure and experience in a top notch Total Rewards environment that works closely with each of our Operating Companies (i.e. Mercer, Guy Carpenter, Oliver Wyman) within Marsh & McLennan Companies to leverage best practices.• Opportunities for internal mobility – both lateral and vertical• Competitive pay (salary and bonus potential), full benefits package – starting day one (medical, dental, vision, STI/LTI, life insurance, generous 401k match AND contribution.• A company with a strong Brand and strong results to match.We’ll count on you to:• Oversee the maintenance of proper records for reporting and audit purposes and processes insurance and claims details into the database.• Strengthen and maintain relationships with clients, prospects, client teams and producers to provide best in class service and drive growth and retention.• Respond directly to difficult client questions and requests, and solicits assistance from Account Manager as needed.• Oversee the process of ensuring that all client information is collected, reviewed, updated and communicated to placement team for optimal program solutions and pricing.What you need to have:• Bachelor's degree or equivalent work experience preferred• Minimum of 3 years’ of commercial P&C insurance coverage experience in a risk management or brokerage capacity.• Working knowledge of insurance coverages is required.What makes you stand out:Marsh is the world’s leading insurance broker and risk adviser. With more than 45,000 colleagues advising clients in over 130 countries, Marsh serves commercial and individual clients with data-driven risk solutions and advisory services. Marsh is a business of Marsh McLennan (NYSE: MMC), the world’s leading professional services firm in the areas of risk, strategy and people. With annual revenue of $23 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: Marsh, Guy Carpenter, Mercer, and Oliver Wyman. For more information, visit marshmclennan.com, follow us on LinkedIn and Twitter.Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law.If you have a need that requires accommodation, please let us know by contacting TANA@mmc.com