Job details
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Technical Account Manager
Matik is a platform that automates data-driven content creation, seeking a Technical Account Manager to onboard customers and drive adoption.
Skills
- Customer-facing experience in B2B SaaS
- Managing complex customer relationships
- Exceptional communication skills
- Results-driven problem-solving
- Collaborating with Sales teams
- Intermediate SQL and BI tool skills
Responsibilities
- Own a portfolio of strategic enterprise accounts
- Collaborate closely with Product and Engineering teams
- Partner with Relationship Managers for expansion opportunities
- Drive product adoption through monthly check-ins and business reviews
- Analyze customer usage data for trends
- Lead cross-functional initiatives to improve customer engagement
Benefits
- 100% paid coverage for medical, dental, and vision
- Stipends for home internet and wellness
- Reimbursements for home office equipment
- Brand new Mac laptop
- Unlimited PTO and every other Friday off in Summer
- Company-paid lunches every Friday
To read the complete job description, please click on the ‘Apply’ button
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By
Matik
At Matik we transform the way people work by automating the generation of repetitive data-driven narratives.
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FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
LOCATION
SALARY RANGE
$110,000/yr - $120,000/yr
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
November 4, 2024
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