Inside Sales Representative (Remote)

Mattermost provides secure, workflow-centric collaboration for technical and operational teams that need to meet nation-state-level security and trust requirements. We serve technology, public sector, national defense, and financial services industries with customers ranging from tech giants to the world’s largest banks, to the U.S. Department of Defense and governmental agencies around the world. 

Our self-hosted and cloud offerings provide integrated workflow automation, AI-acceleration, ChatOps with team messaging, audio calling and screen share on an open core platform vetted and deployed by the world’s most secure and mission critical organizations. 

We co-build the future of collaboration with over 4,000 open source project contributors who’ve provided over 30,000 code improvements towards our shared product vision, which is translated into 20 languages.

To learn more, visit www.mattermost.com

This role is for a highly motivated individual who will be focused on generating and closing qualified opportunities for Mattermost’s Federal sales team. This individual will follow-up on leads generated from trade shows, partner-driven events, digital marketing campaigns, and direct inquiries. This role will also require Inside Sales Representative (ISRs) to perform outbound prospecting for targeted accounts and programs in the Federal Government as well as close Federal sector opportunities, working in conjunction with the Federal Account Executives (AEs).

This is based in the DC Metro Region, but there is flexibility for remote work in regions outside of this territory. 

• Contact prospective customers via outbound efforts targeting U.S. Federal Civilian / Department of Defense (DoD) prospects and / or partners via phone, email, LinkedIn/social media, etc., to educate on the Mattermost value proposition to generate qualified early-stage opportunities for AEs. 
• Sourcing net-new business through outbound and inbound efforts to build sales pipeline to establish qualify leads into opportunities.
• Progressing qualified business opportunities through the full sales cycle.
• Engage with customers to understand their needs and preferences. Promote additional products and services that enhance their experience through product demonstrations, documentation or briefings. 
• Follow-up on marketing generated leads from Federal Government agencies, programs, systems integrators, partners via trade shows & events, website/digital, etc. to qualify and set up meetings for the Federal AEs, or for the ISR to run themselves.
• Target decision-makers and buyers where possible within key accounts to get better traction and accelerate deal cycles.
• Create, manage, and close Federal sales opportunities.
• High energy self-starter with a can-do attitude, and ability to work in a hyper-growth, matrixed startup environment.

• 3+ years of experience in high-tech B2B software/SaaS industries with at least 2 years of experience in Cybersecurity and selling to U.S. Federal Civilian/ DoD customers and/ or partners.
• 3+ years of experience in Sales Development/Inside Sales functions with strong oral and written communication skills.
• Organized and able to build and execute on strategic plans, working collaboratively across various levels of the organization.
• Startup experience and strong desire to operate and overachieve is a must.
• Bachelor’s degree preferred.

Mattermost is an EEO Employer. We are a remote-first, open source company.

We are constantly working towards adding more countries/regions to this list, but first we need to make sure we are compliant with local laws and regulations, which takes time. 

Mattermost is made up of people from a wide variety of backgrounds and lifestyles. We embrace diversity and invite applications from people from all walks of life. We don't discriminate against staff or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or any other differences. Also, if you have a disability, please let us know if there's any way we can make the interview process better for you; we're happy to accommodate!