Product Design Manager, Care Delivery

New York, NY; Remote, US

Maven is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Maven's award-winning digital programs provide clinical, emotional, and financial support all in one platform, spanning fertility & family building, maternity & newborn care, parenting & pediatrics, and menopause & midlife. More than 2,000 employers and health plans trust Maven's end-to-end platform to improve clinical outcomes, reduce healthcare costs, and provide equity in benefits programs. Recognized for innovation and industry leadership, Maven has been named to the Time 100 Most Influential Companies, CNBC Disruptor 50, Fast Company Most Innovative Companies, and FORTUNE Best Places to Work. Founded in 2014 by CEO Kate Ryder, Maven has raised more than $425 million in funding from top healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. To learn more about Maven, visit us at mavenclinic.com. 

An award-winning culture working towards an important mission – Maven Clinic is a recipient of over 30 workplace and innovation awards, including: 

• Fortune Change the World (2024)
• CNBC Disruptor 50 List (2022, 2023, 2024) 
• Fortune Best Workplaces for Millennials (2024)
• Fortune Best Workplaces in Health Care (2024)
• TIME 100 Most Influential Companies (2023)
• Fast Company Most Innovative Companies (2020, 2023)
• Built In Best Places to Work (2023)
• Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024)
• Great Place to Work certified (2020, 2021, 2022, 2023, 2024)
• Fast Company Best Workplaces for Innovators (2022)
• Built In LGBTQIA+ Advocacy Award (2022)

Product Design Manager at Maven Clinic

Maven Clinic is the leading virtual clinic for women’s and family health. Our mission is to make healthcare more accessible, inclusive, and comprehensive for all. We leverage cutting-edge technology to provide compassionate, personalized care for every stage of life.

Maven is seeking a passionate and experienced Product Design Manager to join our Care Delivery team. In this role, you will manage and elevate our product design initiatives, ensuring that our user experiences are accessible, scalable, and innovative across all platforms—Web, iOS, and Android. You will lead a talented team of product designers and work closely with product managers and engineers to drive the vision, strategy, and execution of Maven’s product design.

As a Product Design Manager at Maven, you will: 

• Lead the Product Design Team: Guide and mentor product designers, fostering a collaborative and high-performing team environment.
• Vision and Strategy: Set a clear, inspiring vision for product design within the Care Delivery team. Develop and communicate strategic design initiatives that align with Maven’s overall goals, painting a compelling picture of the future to motivate your team and stakeholders.
• Drive Design Strategy: Develop and execute a comprehensive design strategy that aligns with Maven’s goals and objectives.
• Integrate Design and Product: Work closely with product managers to ensure design solutions align with business goals and user needs.
• Champion User Experience: Advocate for user-centered design principles and ensure a seamless and delightful user experience across all platforms.
• Facilitate Design Reviews: Lead design reviews, provide constructive feedback, and ensure continuous improvement in design quality.
• Develop Documentation: Create and maintain documentation to describe the usage and best practices of design components and patterns.
• Manage Design Assets: Oversee the organization and maintenance of design assets, ensuring consistency and alignment with development releases.
• Foster Collaboration: Encourage a culture of collaboration and feedback, driving success in the product design process.
• Strategic Thinking and Process Improvement: Utilize strategic thinking to improve design processes and ensure alignment with broader company goals.

We’re looking for you to bring: 

• 7+ Years of Experience: Proven experience in product design, including managing and evolving design projects, with at least 2 years as a people manager.
• Exceptional Design Skills: Strong interaction and visual design skills, with expertise in visual hierarchy, layout, typography, color theory, and brand systems.
• Platform Familiarity: Knowledge of platform conventions for responsive Web as well as iOS and Android.
• Foundational Design Principles: Expertise in design principles and best practices.
• Attention to Detail: Impeccable attention to detail in all aspects of design work.
• Collaboration and Feedback: Strong emphasis on collaboration and feedback as a driver of success.
• Expert Figma User: Proficiency in Figma, with the ability to teach and train product designers on best practices.
• Excellent Communication: Ability to communicate effectively and influence various groups and levels of the organization.
• Self-Starter: Motivated and comfortable working in a fast-paced tech startup or agency environment.
• Passion for Healthcare: Enthusiasm for working on a product dedicated to reimagining women’s and family healthcare.

Compensation:

For candidates in NYC or CO, the salary range for this role is $175,000 - $190,000 per year. You may also be entitled to receive stock options and benefits. Individual pay decisions are based on several factors, including qualifications for the role, experience level, and skillset.

At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams.  

Benefits & Perks: 

We are reimagining what a supportive workplace looks like, from the inside out. On top of standards such as employer-covered health, dental, and insurance plan options, and generous PTO, we offer an all-of-you, inclusive approach to benefits: 

• Maven for Mavens: access to the full platform and specialists, including care for everything from mental health, reproductive health, family planning, pediatrics.
• Whole-self care through wellness partnerships
• Weekly breakfast, lunch, and get-togethers 
• 16 weeks 100% paid parental leave, flexible time upon return, and $1.5K/mo for 2 months, new parent stipend (for Mavens who've been with us at least six months)
• Annual professional development stipend and access to a personal career coach through Maven 
• 401K matching for US-based employees (immediately vesting)

These benefits are applicable to Maven Clinic Co., US-based, full-time employees only. 1099/Contract Providers are ineligible for these benefits. 

Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address (e.g jsmith@mavenclinic.com). Maven Clinic will never ask for sensitive information to be delivered over email or phone. If you receive a scam issue or a security issue involving Maven Clinic please notify us at: security@mavenclinic.com. For general and additional inquiries, please contact us at careers@mavenclinic.com.