Sales Coordinator

YuMe (part of the Maxx Group) is an award-winning global toy brand that dreams of bringing people together through imagination, fun, and entertainment. YuMe, inspired by the word meaning “to dream” in Japanese, is recognized for its highly stylized plush, surprise capsules, and other toy lines, which have gained strong momentum in North America, Europe, the Middle East, and Asia since 2018. The YuMe brand designates the highest quality soft and hard toys featuring popular entertainment brands Stranger Things, Squid Games, Disney, Wizarding World, DC Comics, Power Rangers, Transformers, Among Us, JuJutsu Kaisen, Spy x Family and many others.

https://www. yumetoys.com/

https://www.maxxgroupglobal.com/

Opportunity:

The primary focus of this role will be back-office support of our North American internal and outside sales teams and coordination with overseas offices. The Sales Coordinator will handle the management, execution, and fulfilment of retail merchandise to ensure accurate and on-time delivery. Duties include shipping product samples and merchandise to sales reps, distributor partners, direct-to-retail accounts, end consumers, and marketing agencies. We are currently working a 4/1 hybrid schedule, and only local candidates will be considered.

This opportunity offers tremendous potential for advancement, ideal for someone seeking career development in the consumer products and toy industries.

Responsibilities:

Sales & Product Sample Support

• Support the Sales Team in managing assigned accounts, including new customer onboarding, customizing marketing programs for retailers, coordinating purchase orders, monitoring sales activities, and generating sales analysis.
• Liaise between new customers (retailers, distributors, sales reps, and agents) and the Hong Kong Finance team to complete onboarding documents.
• Assist in customer vendorization process, coordinating with internal teams (Sales, Finance, and Legal) to ensure all requirements are met.
• Work closely with the warehouse team for processing and shipping of domestic orders.
• Follow the rules and requirements of various retailer routing guides for shipping products.
• Manage and maintain retailer-specific systems and portals. (e.g., Walmart’s RetailLink, Target, GameStop, etc.)
• Work closely with the e-Commerce team to ensure product strategies are met (e.g., MAP pricing, product exclusives, etc.)
• Manage all aspects of sales samples and delivery between international offices (Hong Kong, Toronto, London, and Mexico) and from the sales team to distributors, retailers, and customers.
• Support Finance and Administration to validate stock accuracy and report gaps.
• Incoming/outgoing inventory control and record keeping.
• QC (customer returns/spot checks).
• Identify and report slow-moving products.

Showroom & Tradeshow Management

• Trade show planning, coordinating, and set-up.
• Collaborate with 3rd-party vendors to design, plan, and construct exhibition booths.
• Manage product showroom and inventory to ensure availability to meet sales requests and customer replenishment needs.

Product Development

• Participate in product briefings on new product development and ongoing projects.
• Brainstorm with marketing, account, and creative teams to develop product and marketing campaigns.

Requirements:

• 2+ years of experience is preferred, but we will consider training a recent graduate with relevant internship experience.
• 1+ years of Walmart's Retail Link experience
• Experience with retail buyers and seasonal products is a big plus.
• Microsoft Word, Excel, and Outlook fluency are required.
• Language skills are a big plus, as are logistics and e-commerce experience.

Key Words:

Sales Coordinator, Sales Assistant, Product Manager, Toys, Direct-to-Retail, Consumer Products, Account Manager, Branded Merchandise, Licensed Products, Operations Manager, Logistics.

Application Process:

Please submit your resume and a cover letter outlining why you are a good fit for this position. We will only respond to candidates we have an interest in interviewing. We thank all others in advance. All responses will be kept strictly confidential. YuMe is an equal opportunity employer that employs individuals based on job-related qualifications regardless of race, religion, sex, national origin, age, disabilities, or any basis prohibited by law.