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Quality Assurance Technician

As one of the world’s largest food-grade logistics companies, McLane Global relies on the efficiency of its fulfillment centers. We consider all our warehouses to be systematic and operate with a customer-centric mentality. To deliver on our promise to customers, we rely on exceptionally talented, bright, and committed people. We cultivate and embrace a diverse employee population. We recognize that people with diverse backgrounds, experiences and perspectives fuel our growth and enrich our global culture. As the Quality Assurance Technician for McLane Global, you will play a pivotal role in day-to-day quality functions and tasks for our Houston TX distribution center.

  • Clearly reporting concerns or incidents to department supervisors and managers as well as communicating interdepartmentally.
  • Completing daily verifications, monitoring procedures, inspections, KPI, and investigation reports of quality assurance through data.
  • Working with Microsoft office and other applications
  • In going and outgoing shipment inspections for accuracy and damages
  • High school diploma or GED required.
  • Minimum 3 months experience in any detail related field, quality experience is a plus.
  • Strong understanding of quality assurance and industry best practices.
  • Team player able to cooperate and collaborate with various departments.
  • Exceptional  communication, and interpersonal skills.
  • Strong analytical and problem-solving abilities.
  • Proficiency in utilizing advanced Excel functions.
  • Excellent analytical and problem-solving skills, with a keen attention to detail.
  • Demonstrates the ability to work independently.

WORKING CONDITIONS 

  • Keyboarding - Entering text or data into a computer by means of a keyboard. Devices include a traditional keyboard, 10 keypads, touch screen and other.  
  • Sitting/Standing - The ability to alternate between sitting and standing at a desk is present when a worker has the flexibility to choose between sitting or standing as needed when this need cannot be accommodated by scheduled breaks and/or lunch period.  
  • Communication Verbally - Expressing or exchanging ideas by means of the spoken word to impart oral information to clients or the public and to convey detailed spoken instructions to other workers accurately, loudly, or quickly.  
  • Additional physical efforts pertaining to the job
  • Competitive base compensation with an extremely rewarding incentive compensation plan   
  • Full Benefits including Medical, Dental and Vision effective on the first day of employment
  • 401(k) with Employer Match   
  • Paid Holidays
  • Paid vacation, personal, and sick days
  • All offers are contingent upon passing a background check and drug screening  
  • No company visa sponsorships  
  • No phone call or walk in inquiries for this position, apply online to be considered  

DISCLAIMER     

Employees must be able to perform the essential functions of the position satisfactorily and if requested, reasonable accommodation will be provided to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.    

Furthermore, job descriptions typically change over time as requirements and employee skill levels change. The Employer retains the right to change or assign other duties to this position

Average salary estimate

$50000 / YEARLY (est.)
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$40000K
$60000K

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What You Should Know About Quality Assurance Technician, Mclane Global

Step into the essential role of a Quality Assurance Technician at McLane Global, one of the largest food-grade logistics companies in the world! Your day-to-day tasks will directly contribute to our operational success in maintaining exceptional quality at our distribution center in Houston, TX. This position is a fantastic opportunity for someone eager to make a difference in an environment committed to customer satisfaction. You'll report any concerns directly to department supervisors, ensuring clear and effective communication across teams. Each day, you’ll conduct verifications, inspections, and monitor KPI reports to uphold our industry-best practices in quality assurance. If you have at least three months of experience in detail-related fields, this role could be an excellent fit for you! A high school diploma or GED is required, and having a strong grasp of quality assurance principles will set you apart. You’ll collaborate with various departments, so excellent communication and interpersonal skills are vital. We also value your analytical abilities and attention to detail – if you're someone who enjoys solving problems and has a knack for Excel, you’ll thrive with us. Plus, we offer a competitive compensation package, full benefits from day one, and a fantastic 401(k) plan with employer matching. At McLane Global, you’re not just an employee; you're part of a diverse team that values committed individuals ready to grow and learn together. Ready to join us? Apply online today and take your career to new heights!

Frequently Asked Questions (FAQs) for Quality Assurance Technician Role at Mclane Global
What are the main responsibilities of a Quality Assurance Technician at McLane Global?

As a Quality Assurance Technician at McLane Global, your main responsibilities include conducting daily verifications, monitoring quality procedures, performing inspections for incoming and outgoing shipments, and communicating any concerns or incidents to your supervisors and department managers. You'll utilize tools like Microsoft Office and engage in data analysis to maintain high-quality standards throughout our fulfillment center.

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What qualifications do I need to apply for the Quality Assurance Technician position at McLane Global?

To apply for the Quality Assurance Technician role at McLane Global, you need a high school diploma or GED and a minimum of three months of experience in a detail-related field. While quality assurance experience is a plus, strong analytical and problem-solving skills, exceptional communication abilities, and proficiency in advanced Excel functions are also essential qualifications that will help you succeed in this role.

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How does the working environment look for a Quality Assurance Technician at McLane Global?

The working environment for a Quality Assurance Technician at McLane Global is dynamic and collaborative, as you'll be interacting across various departments. The role requires a balance of sitting and standing, and effective verbal communication is crucial for sharing information and instructions clearly. The company values a supportive atmosphere that allows you to operate comfortably while performing essential quality assurance functions.

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What benefits can I expect when I become a Quality Assurance Technician at McLane Global?

As a Quality Assurance Technician at McLane Global, you can expect a lucrative benefits package that includes full medical, dental, and vision insurance effective on your first day. You'll also have access to a competitive compensation structure, a 401(k) plan with employer matching, paid holidays, and vacation days, all designed to support you in both your personal and professional life.

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How can I prepare for the Quality Assurance Technician interview at McLane Global?

To prepare for your Quality Assurance Technician interview at McLane Global, it's beneficial to familiarize yourself with quality assurance principles and best practices. Reflect on your previous experiences in detail-related fields, be ready to discuss your analytical and problem-solving abilities, and think about how you can communicate effectively with various departments. Understanding McLane Global's values and culture will also give you a great advantage.

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Common Interview Questions for Quality Assurance Technician
What is your understanding of quality assurance processes?

In your response, focus on key quality assurance methods such as inspections, verifications, and the importance of following industry standards. Highlight your experience and how these processes ensure customer satisfaction and operational efficiency.

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Can you describe a time you identified a quality issue?

When answering, use the STAR method (Situation, Task, Action, Result) to structure your response. Emphasize the steps you took to identify the issue, how you communicated it, and the resolution you achieved.

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How do you prioritize tasks in a busy quality assurance environment?

Discuss your time management skills, the importance of resolving urgent issues promptly, and how you use organizational tools to keep track of necessary inspections and reports. Provide examples of past experiences where you managed multiple priorities effectively.

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What tools do you use for data analysis in quality assurance?

Mention your proficiency with software like Microsoft Excel, emphasizing functions you frequently use for data analysis. Highlight any other tools you’re familiar with that assist in tracking and reporting quality metrics.

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How would you handle disagreements with a team member regarding quality standards?

Explain your approach to conflict resolution, focusing on open communication and collaboration. Mention how you seek to understand different perspectives and strive to find a mutually agreeable solution based on quality standards.

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Why do you want to work for McLane Global as a Quality Assurance Technician?

Your answer should reflect a genuine interest in McLane Global's values and mission. Discuss how your skills align with the company’s commitment to quality and customer satisfaction, and express enthusiasm for being part of a diverse team.

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What methods do you use to stay updated on industry best practices?

Detail your proactive strategies, such as attending workshops, reading industry publications, or participating in professional networks. Emphasize your commitment to continuous learning and improvement in your role.

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Describe a situation where you improved a quality process.

Again, use the STAR method for structure. Highlight the specific quality process you improved, the actions you took to implement changes, and the positive outcome that resulted, showing your initiative and problem-solving skills.

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How do you ensure accurate communication of quality issues across departments?

Discuss methods you’ve used for effective communication, such as regular meetings, clear reporting protocols, or collaborative software. Illustrate how you ensure that all stakeholders are informed and involved in solving quality issues.

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What role does teamwork play in quality assurance?

Emphasize the importance of collaboration in achieving quality assurance goals. Discuss your past experiences where teamwork was crucial, and how you foster a positive working atmosphere that facilitates open communication and cooperation.

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McLane Global’s vast international network and domestic buying power has permitted us to become one of the premier exporters of American Brands. We are one of the largest exporters of American branded foods Including Lady Liberty Foods. This, co...

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Full-time, on-site
DATE POSTED
April 21, 2025

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