Marketing Multimedia Producer, Video, and Graphics

About MSF USA | Doctors Without BordersDoctors Without Borders/Médecins Sans Frontières (MSF) is an independent international organization that provides medical care to the people who need it most. The organization cares for people affected by conflict, disease outbreaks, disasters, and social exclusion in more than 70 countries. MSF offers medical humanitarian assistance solely based on need, regardless of race, ethnicity, religion, or politics. Our international project teams include medical, logistical, and administrative staff, most of them hired locally and working with their own communities. Our actions are guided by medical ethics and the principles of independence, impartiality, and neutrality. We also bear witness and speak out about the experiences of our colleagues and patients.MSF USA is one of 24 sections supporting the global movement, primarily through staff recruitment, fundraising, advocacy, and communications. We welcome candidates who bring a wide variety of backgrounds and experiences to join us in working toward MSF's social mission.Role OverviewAs the Marketing Multimedia Producer, Video, and Graphics - at Doctors Without Borders USA, you will help tell the stories behind our emergency response in places like Gaza, Sudan, Haiti, and the Democratic Republic of Congo - and drive a significant impact in fundraising, engagement, and advocacy. This position combines elements of a social media video content creator and a multimedia producer, editor, and motion graphics designer. Your priority will be creating, commissioning, and editing on-brand short-form videos, infographics, and multimedia content. You'll halt audience scrolling and spark engagement and action while keeping pace with the shifting digital media cycle.The approach: produce culturally relevant multimedia pieces and graphics that uplift the diverse voices of our patients, staff, and supporters and depict people and their communities with respect and cross-cultural competence. You will also translate complex medical, financial, and humanitarian topics into engaging, accessible graphics and explainers. The storytelling and graphics you create will be leveraged across channels, including email, ads, web, TV, Instagram, TikTok, and YouTube, resonating with audiences worldwide.Department AccountabilitiesProspectingPursue strategic opportunities in coherence with MSF-USA's strategy that creates long-term value for the movement by identifying and developing new audience segments or donors for its mission.Donor Cultivation, Engagement, and ManagementBuild trust and loyalty with potential and existing donors. At the most superficial level, update donors on activities. At a more complex level, build long-term relationships with key donors and key donor segments. Take overall responsibility for designing, developing, and delivering the donor engagement strategy. May be through channels or personal relationships.FundraisingSecure reliable, sustainable, and efficient resources in alignment with MSF-US commitments.Brand PositioningDrive awareness and consideration through brand positioning and implement brand plans based on the brand strategy.Best-in-Class Fundraising Systems and CapabilitiesDeploy and champion the latest technological systems and capabilities that push the boundaries of what Development can produce for its donors.Roles Specific OutcomesContent CreationPitch and produce engaging audiovisual content about MSF's medical humanitarian work for all channels, including web, social media, and live events.Public Engagement ExecutionDeliver specified multimedia outputs and outcomes to inform and engage audiences and provide others with expert advice while working within established communications systems.Marketing CommunicationsManage developing and delivering innovative, DEI-driven marketing communications and storytelling in various media for a significant channel or area to increase engagement and revenue.Internal Client Relationship ManagementManage relationships with internal clients and act as a business partner, building high professional credibility and mutual trust and deploying appropriate internal and/or external resources to support delivering business strategy and plans.Brand PositioningAssist in achieving brand positioning and contribute ideas to brand plans.Advance Diversity, Equity & InclusionContribute to managing diversity, equity, and inclusion (D, E, and I) initiatives and research within the organization, providing high-quality professional services and personal examples to internal partners to support improved D, E, and I practices. Represent the organization's D, E, and I practice in a professional forum.Complexity and Problem-Solving SkillsTHOUGHT: How MSF USA staff understand the organization, manage complexity, and contribute by creating new and different.People FocusBuilds strong relationships and delivers solutions geared to aiding others. Solicits feedback and data; conveys a clear understanding of the team's level of service; takes action when the team does not meet standards; aligns processes with organizational needs.Manages ComplexityMakes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. Consistently looks at complex issues from many angles; obtains a rich and deep understanding; swiftly cuts to the core issue; skillfully separates root causes from symptoms.Global PerspectiveTakes a broad view when approaching issues using a global lens. Shows global thinking at work; adjusts organizational practices to meet different regions or countries' unique needs. Uses a broad perspective when addressing issues and challenges.Cultivates InnovationCreates new and better ways for the organization to be successful. Approaches professional work in unique or innovative ways. Offers original ideas. Appreciates others' creative ideas and solutions and provides helpful input to enhance them.Strategic MindsetSees ahead to future possibilities and translates them into breakthrough strategies.RESULTS: MSF USA staff achieve results by cultivating a forward-thinking environment that produces solutions for changing stakeholder needs.Drives ResultsConsistently achieves results, even under challenging circumstances. Regularly pushes self to attain outstanding outcomes; consistently establishes bold goals for own performance; is passionate about excellent results and significant contributions. Shows great tenacity to complete goals/initiatives in a timely way.Ensures AccountabilityHolds self and others accountable to meet commitments.PEOPLE: MSF USA staff understand their impact on others through collaboration and inclusion of different perspectives to achieve common goals.CollaboratesBuilds partnerships and works collaboratively with others to meet shared objectives. Readily involves others to accomplish goals; stays in touch and shares information; discourages "us versus them" thinking; shows appreciation for others' ideas and input.Communicates EffectivelyDevelops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences. Listens attentively and takes an interest. Keeps others well informed; conveys information, concisely, and professionally when speaking or writing.ValuesDifferencesRecognizes the value that different perspectives and cultures bring to an organization. Confronts stereotyping and offensive comments promptly. Consistently behaves with great sensitivity toward differences in cultural norms, expectations, and communication methods.Builds Effective TeamsBuild strong identity teams applying diverse skills and perspectives to achieve common goals.Manages ConflictHandles conflict situations effectively, with a minimum of noise.Builds NetworksEffectively builds formal and informal relationship networks inside and outside the organization.Drives Vision and PurposePaints a compelling picture of the vision and strategy that motivates others to action.SELF: MSF USA staff demonstrate self-awareness by having an open mindset and continuously seeking opportunities to learn, grow, and improve.Instills TrustGains the confidence and trust of others through honesty, integrity, and authenticity. Models honesty and authenticity and encourages others to be upfront with one another. Demonstrates reliability and places a strong emphasis on the team meeting its commitments. Fairly represents others' positions.Manages AmbiguityOperates effectively, even when things are unclear, or the way forward is unclear. Responds effectively to unclear situations, seeks to resolve ambiguity, and makes progress. Seeks guidance on how to adapt to changes and responds with appropriate composure and effectiveness.Situational AdaptabilityAdapts approach and demeanor in real time to match the shifting demands of different situations. Serves as an example of adaptability and provides guidance and support to help others adapt to new situations. Considers the needs of clients, constituents, and the organization and shifts priorities appropriately.Being ResilientRebounds from setbacks and adversity when facing difficult situations.Technical CompetenciesPlans and AlignsPlanning and prioritizing work to meet commitments aligned with MSF-USA goals.Financial AcumenInterprets and applies understanding of key financial indicators to make better business decisions.Tech SavvyAnticipating and adopting innovations in organizational digital and technology applications.Data Collection and AnalysisThe ability and skill to determine and analyze trends from data collected to assist in compiling reports that will help in decision-making.Project Management SkillsThe ability to plan and manage small project assignments within desired cost, time, and quality parameters.Presentation and Written Communication SkillsAdapts approach and demeanor in real time to match the shifting demands of different situations. Serves as an example of adaptability and provides guidance and support to help others adapt to new situations. Considers the needs of clients, constituents, and the organization and shifts priorities appropriately.Organizational InsightApplying knowledge of MSF-USA and the industry to advance the organization's goals.Supervisory ResponsibilityThis role reports to the Director of Marketing Operations and Integration and works closely with the Marketing Content Editor, the Digital Marketing Team, and colleagues in Development and Communications.• Manages video, multimedia, animation, and multimedia production projects with freelancers, agencies, interns, and volunteers as needed.Desired Qualifications & ExperienceThe Marketing Multimedia Producer, Video and Graphics is a self-motivated, creative, curious, and collaborative team player with:• 3+ years of relevant multimedia and video content creation experience with a strong portfolio/ reel.• Proven expertise in creating results-driven short-form videos for social and digital platforms.• Proven skills in proposing, producing, directing, and delivering impactful video and photo content, including shooting, lighting, sound, editing, and post-production.• Strong competency in creating multimedia considering representation, culture, ethics, diversity, equity, and inclusion - for example, race, gender, religion, LGBTQ+ issues, and disability.• Excellent communication skills, both written and oral.• Ability to thrive in a fast-paced, collaborative, newsroom-like environment, balancing long-term and rapid response work.• Proficiency in modern digital tools for video scripting, editing, motion graphics, and design.• Ability to create straightforward motion graphics, infographics, and animations.Preferred, but not required:• Advanced skills in information graphics design and motion graphics design.• Experience with digital and/or print graphic design and production.• Comfortable on-camera, able to effectively narrate and present content.• Multilingual abilities (e.g., French, Spanish, or Arabic) are a plus.Travel RequirementsTravels as needed within the US or internationally to produce multimedia and video for marketing purposes and supervise multimedia production partners. May spend 10-20% of time traveling.Compensation$88,822 - $133,233 (based on experience)MSF-USA is dedicated to creating a diverse, impartial, and inclusive workforce. We are an equal opportunity employer and do not discriminate based on gender identity or expression, sexual orientation, race, religion, age, national origin, disability, marital status, pregnancy status, veteran status, genetic information, or any other differences as per applicable laws. We also provide reasonable accommodation for disabilities or religious beliefs and practices. We encourage individuals from underrepresented communities in the Humanitarian Aid sector to apply.If you have a disability and require accommodations to use our website to apply for a position, please contact Human Resources at employment.msfusa@newyork.msf.org. We consider reasonable accommodation requests on a case-by-case basis.