Media Services Technician - Hybrid

CNO Financial Group’s Event Marketing team is hiring a Media Services Technician to play an essential role as part of the Event Marketing Team by supporting the planning, design and execution of the audiovisual (AV) presentations at various meetings for CNO across our family of brands: Bankers Life, Colonial Penn, Washington National, Optavise, PMA USA and 40|86. These meetings are for a wide range of audiences and hosts including executive leadership, senior level leadership, board members, work site sales agents, consumer sales agents, upper/lower management and more. This role is also responsible for maintenance, troubleshooting and repair of their audio/visual equipment.

As a Media Services Technician, your responsibilities will include:

• Supporting the enterprise meeting planners’ audiovisual (AV) needs for events and participate in the event planning regarding AV equipment and budgets
• Acting as main point of contact for client/host and AV vendors and providing support for in-person events with room drawings, AV requirements, recommending production roles; Adjust set-up onsite as necessary.
• Assist in the planning and execution of virtual events; provide links/dial-in info; assist presenters to ensure their comfort with the technology; optimize presenter’s audio and video; lead and coordinate rehearsals with presenters and team; troubleshoot issues as need be.
• Produce videos in support of events: promotion, meeting openers, and recognition of award winners. This includes collaborating with the client, creating a concept, writing the script, scheduling, and planning the video recordings and crew, directing the shoot, and editing.
• Produce & edit special graphics on site. Create walk-to-the-stage music requested by meeting presenters. Work with meeting host to assemble all visuals used for the meetings and make corrections, additions, and deletions as needed.
• Determining when to ship CNO equipment vs. rent from a hotel or AV provider.
  Coordinates multiple events AV equipment shipments with CNO Corporate office building loading dock, AV vendor and site loading docks. Ensure proper staffing and review the AV vendor invoices for accuracy.
• Managing all of CNO's AV equipment inventory list in the both the Chicago and Carmel Campuses, maintaining the equipment and making decisions on new equipment or which equipment needs to be updated or replaced. Maintaining the AV storage areas.
• Management on all production software by updating, testing and replacing software as necessary. Determine if new software is needed to accomplish, enhance or simplify an event/production.
• Coordinates testing, maintenance, asset management, operation, and tear down of audiovisual (AV) and videoconference (VTC) equipment; (e.g., video data projection systems, computers, audio- and videoconference equipment, microphones, video cameras, audio systems, and operation of integrated AV systems).

The Media Services Technician position is well-suited for you if you:

• Can support multiple projects at once with great attention to detail
• Show patience with last minute requests/changes and can be calm under pressure while easily adapting to changing situations
• Are comfortable working directly with C-suite attendees, presenters and hosts
• Easily understand host group needs and communicate clearly to event hosts/planners

What you’ll need:

• Associate’s degree in Audio-Visual Technology, Film and Video, Communications or related field or 4 years of relevant experience as an equivalent
• 1-3 years of experience in supporting meetings including designing, staging and carrying out of audio- visual presentations and configuration & installation of audio-visual systems
• Willingness and ability to travel, with most trips 3-5 days but some up to 10 days
• Ability to work long days of up to 12 hours working while traveling
• Need to be able to lift up to 50 lbs, and move heavy crates
• Current residence within a 60 mile radius of Chicago, IL

What will set you apart:

• Bachelor’s Degree in Audiovisual Technology, Film and Video, Communications or a related field
• Previous experience with Keynote, Adobe After Effects, PowerPoint, etc.
• Previous experience with Audio & Video including signal flow, equipment functionality, control, and programming working with both windows and mac operating systems
• Strong knowledge of AV system support including operation, installation, and configuration of projectors, amplifiers, AV matrix routers, control systems and touch panels; VGA, DVI, HDMI video and audio installation, and cabling techniques including termination
• 3+ years of experience in supporting meetings including designing, staging and carrying out of audio/visual presentations and configuration & installation of audio-visual systems

This position is located in Chicago, IL and requires that you live within a 60-mile radius of the Chicago corporate office. CNO embraces flexibility, and you will work from home frequently. Because you will be managing AV equipment in Chicago, you will be asked to come in to the Chicago corporate office periodically. Associates who live within a 60-mile radius of a corporate office have access to come into that Office up to 2 days/week, and are encouraged to come into the office at least twice per month.

CNO provides life and health insurance, annuities, financial services, and workforce benefits solutions through our family of brands and supported by our associates and agents. Our customers work hard to save for the future, and we help protect their health, income and retirement needs with 3.2 million policies and more than $35 billion in total assets. Our 3,400 associates, 8,600 exclusive agents and independent partner agents guide individuals, families and businesses through a lifetime of financial decisions.

We are financially strong and well positioned for continued growth, and we are grounded in our core values of Diversity, Equity & Inclusion (DE&I); Integrity, Customer Focus, Excellence, and Teamwork. We have offices in more than 260 communities in the U.S., including our headquarters in Carmel, Indiana, and corporate offices in Birmingham, Chicago, Philadelphia, Orlando and Milwaukee.

At CNO Financial Group, we’re always looking forward—to the security and stability we help create for our insurance brands’ customers, and the growth we create within our own company. We're looking for ambitious people who want to do more. We'll provide you with opportunities to grow your skills through challenging professional experiences.

If you're looking for a culture that encourages development, helps you reach your potential, and rewards you for your contribution, then CNO Financial Group is right for you. For more information, visit CNOinc.com.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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