Medical Administrative Assistant- AZ

Responsibilities

We have openings at the following sites: Phoenix, Scottsdale, Thunderbird, Tempe, Arrowhead and San Tan

Functions as an ambassador of the practice by serving as a liaison to patients, internal and external referring physicians, and all allied health staff who interact with the department/division. Provides superior customer service through the handling of a high volume of telephone calls. Must possess a good understanding of the unique characteristics and operations of the department/division in order to proficiently support the practice. Principal functions include facilitating patient access, appropriately responding to patient inquiries, and accommodating referring physician requests. Additional duties may include but are not limited to routing patient concerns appropriately, calendar and schedule maintenance and handling physician mail.

Qualifications

High school diploma or G.E.D. equivalent required.
Minimum three years of secretarial, back office/front office experience in a physician's office or customer service role required.
Outstanding interpersonal skills with a commitment to customer service required.
Healthcare experience preferred.
Completion of a medical terminology course preferred.
Excellent oral and written communication skills.
Strong computer experience with advanced proficiency in Microsoft Word and Excel.
Excellent organizational, analytical, and problem-solving skills.
Highly motivated, able to work independently.
Able to multi-task and prioritize work load.

Exemption Status

Nonexempt

Compensation Detail

Education, experience and tenure may be considered along with internal equity when job offers are extended.; $20.64 - $29.12 / hour.

Benefits Eligible

Yes

Schedule

Full Time

Hours/Pay Period

80

Schedule Details

M-F, typical hours are 8 to 5

Weekend Schedule

as needed

International Assignment

No

Site Description


Recruiter

Tonya Calabro

Department Title

Medical Operations Support