Medical Assistant

Why we need you!

Valera Health is seeking a remote Medical Assistant for our virtual practice who supports the work of physicians and nurse practitioners. Be part of a compassionate care team dedicated to elevating mental health care.

Responsibilities of the Medical Assistant:

• Support providers with patient phone calls, messages, and VH platform outreach
• Prior authorizations for prescription medications
• ROI, MRR, FMLA, misc paperwork
• Support pt after prescriber visit with labs or EKG orders, as necessary; obtaining results
• Authorize routine prescription refills based on specific protocols from Medical Director
• Coordinate clinical huddles
• Quality checks for QA measures
• Utilize software program or local resources to provide information/referral to PCPs, community resources or higher level of psychiatric care for the identified patients to ensure the patients' social/environmental needs are probably met; continuum of care arrangements as needed

You will love this role if you:

• Have an interest in behavioral health and use passion, compassion, and care to serve patients with behavioral health needs
• Are comfortable with technology and using different platforms simultaneously
• Are detail-oriented, organized, and able to juggle different priorities

Qualifications Clinical Associate:

• Two years of experience in a medical or mental health practice setting is strongly preferred
• Associate degree required; Bachelor's Degree preferred
• LPN
• Ability to interface with providers and company-wide leadership teams
• Comfort with working from home on a remote team
• Self-starter, proactive attitude
• Experience working within an EMR

We hire people from all backgrounds because that's what it takes to build a team that can reach and support those in need of high-quality behavioral healthcare. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.