Job details

Medical Office Assistant III

Overview:

Are you looking to make a difference by improving the health of our patients? Here you will find an innovative culture that is patient-focused and dedicated to making a difference. We are committed to helping the population we serve, and our communities, achieve optimum health and enjoy the best quality of life possible. Recently named a Forbes America's Best-In-State Employer 2022!

$10,000.00 SIGN-ON BONUS (connect with our Talent Acquisition team on eligibility requirements)

Responsibilities:

The Medical Office Assistant III will work Full Time, Days and serves as the first point of contact for patients within the Bassett Healthcare Network. This is a key role in the patient centered care team.

The Medical Office Assistant demonstrates excellence in all patient and customer encounters including face-to-face and telephone interactions.
The Medical Office Assistant assures that a high quality patient experience takes place by providing administrative support to ambulatory patient care teams through excellent customer service, attention to detail, and interpersonal skills.
The Medical Office Assistant is responsible for accurate, appropriate scheduling of patients for optimum care and provider efficiency.
The Medical Office Assistant is responsible for collecting demographic and financial information during the scheduling and/or registration processes to ensure full and timely revenue capture.
The Medical Office Assistant may have direct revenue responsibility through payment collection, cash handling, processing of insurance eligibility and managed care information.
Demonstrates a high level of understanding, or acts as a subject matter expert for certain facets of the job (ie. Scheduling, Registration, Referrals etc.).
Takes a lead in the training of new incoming staff members.

Qualifications:

Education/Qualifications:

High School graduate or equivalent preferred.
Associates degree or higher may be substituted for 2 years of experience.

Experience:

3 years of relevant work experience required.

Licensure/Certificates:

MOA Certification preferred, but not necessary.

Skills:

Strong computer, customer service and communication skills required.
Skills in medical terminology a plus.
Ability to prioritize work.
Must have the ability to handle confidential information and sensitive situations.
Interpersonal skills to work with diverse people within and outside the organization.
Successfully complete the competency requirements.

Physical Requirements:

Busy medical practice/clinic environment with frequent patient interaction.
Extensive use of computers and telephones.
Must be able to identify and differentiate colors.
Sitting for prolonged periods of time.

Benefits:
Our commitment to our employees includes benefit programs that are designed to meet the various needs across our employee population.

Medical, dental and vision insurance
Life insurance and disability protection
Retirement benefits and more…

Throughout our network, we take a balanced approach to the benefits we offer. Many benefits are company-paid, while others are available through employee contributions. Specific benefit offerings may vary by location and/or position.

Bassett Healthcare Network Glassdoor Company Review

3.5

Bassett Healthcare Network DE&I Review

No rating

CEO of Bassett Healthcare Network

Tommy Ibrahim, MD, MHA

Approve of CEO

By Bassett Healthcare Network

In the Bassett Healthcare Network, we are committed to helping the population we serve and our communities achieve optimum health and enjoy the best quality of life possible.

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FUNDING

Nonprofit

INDUSTRY

Health Care Services & Hospitals

TEAM SIZE

1001-5000

LOCATION

Hybrid, based in Cooperstown, NY

DATE POSTED