Overview:
Employment Type : Full Time
REMOTE-(Must be within 100 miles of Clifton Park,NY)
Benefits : M/D/V, Life Ins., 401(k)
Clifton Park, NY
Pay Range: $19-$23 Hourly
SCOPE: Under minimal supervision, is responsible for processing and posting incoming payments, reconciling receipts, and adjusting patient accounts. Audits accounts receivable reports to ensure accurate balance. May prepare money for deposit. Resolves routine and complex inquiries and problems. Relies on extensive experience and judgment to plan and accomplish goals. A certain degree of creativity and latitude is required. May orient, train, and assign the work of level I & II employees. May be designated as the lead employee to coordinate the daily operations of the department. Follows standard procedures and pre-established guidelines to complete tasks. Supports and adheres to The US Oncology Compliance Program, to include the Code of Ethics and Business Standards, and The US Oncology's Shared Values.
The US Oncology Network is a thriving organization that fosters forward-thinking, advancement opportunities, and an inspired work environment. We continuously look for top talent who will continue to propel our organization in the right direction and celebrate new successes!
Come join our team in the fight against cancer!
About US Oncology
The US Oncology Network is one of the nation's largest networks of community-based oncology physicians dedicated to advancing cancer care in America. The US Oncology Network is supported by McKesson Corporation focused on empowering a vibrant and sustainable community patient care delivery system to advance the science, technology, and quality of care. For more information, visit www.usoncology.com . We extend an extremely competitive offering of benefits to employees, including Medical Health Care, Dental Care, Vision Plan, 401-K with a matching component, Life Insurance, Short-term and Long-term disability, and Wellness & Perks Programs.
Responsibilities:
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Processes and posts patient and payor payments/refunds accurately and timely.
- Performs daily reconciliation of cash receipts and petty cash funds to accounts receivable balance, explanation of benefits (EOB), and electronic remittance advices (ERA) and bank deposits.
- Researches unidentified payments and allocate appropriately.
- Updates patient and payer account balances.
- Performs cash posting and adjustment corrections.
- Post zero payment EOB/ERAs and correspondence.
- Sorting, scanning and indexing paper correspondence.
- Researches and responds to routine account inquiries and takes appropriate action; escalates non-routine issues, makes recommendations for solutions to unique situations.
- Proactively identifies processes and procedures and develops tools to improve efficiencies.
- Trains new coworkers on policies and procedures.
- Double checks co-workers work and provides procedure guidance.
- May research, resolve, or provide direction on co-workers escalated issues.
- Researches and responds to routine, non-routine, and complex inquiries in a timely and professional manner.
- Responsible for maintaining current job family standard operating procedures (SOP) files as a desk reference.
- Works with network support on enhancement and optimization initiatives. Adheres to confidentiality, state, federal, and HIPPA laws and guidelines with regards to patient's records and collections.
- Other duties as requested or assigned.
Qualifications:
MINIMAL QUALIFICATIONS:
- High school diploma or equivalent required.
- Associates degree preferred. Position requires four (4) years payment specialist or benefits representative or equivalent experience.
- P roficiency with computer systems and Microsoft Office (Word and Excel) required.
- Knowledge of third-party payor reimbursement procedures and practices required.