Medical Receptionist

If you are looking for an administrative position within our Medical Associates Division, this could be your opportunity. Here at St. Peter's Health Partner's, we care for more people in more places.

Position Highlights:

• Quality of Life: Where career opportunities and quality of life converge
• Advancement: Strong orientation program, generous tuition allowance and career development
• Work/Life: Monday, Tuesday, Wednesday, Friday (off Thursday) 7am-530pm

Some of our colleague perks include...

• Day time schedule, no weekends, evenings, or Holidays required!
• Retirement Savings - 403(b) plan with employer matching
• Flexible Scheduling and Work-Life Balance
• Health, Dental, Vision Effective Day 1
• Tuition Reimbursement up to $5,250
• Employee Referral Program

What you will do:

Our Registration Associate is responsible for performing and overall coordination of clerical duties related to the efficient and service oriented operation of a medical practice. The Registration Associate will perform all job functions in a courteous and professional manner consistent with the mission and core values of St Peter’s Health Partners Medical Associates. Perform and coordinate front-end functions to ensure achievement of established revenue cycle metrics, consistent with excellence standards and practice workflows:

• Scheduling and registration
• Check-in
• Check-out
• Charge entry/claims
• End of day processes
• General duties including but not limited to:
• Document processing
• Scanning
• Inbox monitoring

Responsibilities:

• Ensure distribution of work throughout the team is sufficient to meet daily schedules
• Display leadership qualities
• Manages daily staffing needs in coordination with office and float pool managers
• Serve as a mentor and role model to all colleagues
• Schedules patient appointments to maximize patient access.
• Handles all incoming calls and directs appropriately.
• Registers patient, obtains necessary consent forms and patient demographic data.
• Collects co-pay at check-in/or check-out when applicable. Documents monies collected and generate patient receipts.
• Acts as liaison between patients and clinical staff; monitors for delays and informs patient.
• Schedules all follow-up appointments at check-out, including ancillary and/or diagnostic tests.
• Obtains pre-authorizations for diagnostic testing for specialist office visits as assigned.
• Obtains referrals for specialist office visits.
• Consistently and accurately passes charges in accordance with office policies and procedures.
• Information Processing: Understands and performs parsing process on a daily basis to electronically file information into the Electronic Medical Record. Parses accurately in compliance with expected standards.
• Maintains patient confidentiality and adheres to HIPAA regulations.
• Works cooperatively with all team members to ensure quality patient care at all times.
• Communicates respectfully and effectively with providers, clinical staff, colleagues, managers and others.
• Cross covers other areas needed

What you will need:

• Strong leadership skills required
• Associate’s degree preferred, High School Diploma/Equivalent Required
• Medical office experience preferred

Job Type: Full-time

Pay: $17.00 - $22.40 per hour

Benefits:

• 401(k) matching
• Continuing education credits
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Loan forgiveness
• Opportunities for advancement
• Paid time off
• Retirement plan
• Tuition reimbursement
• Vision insurance

Healthcare setting:

• Clinic
• Outpatient

Schedule:

• 8 hour shift
• Day shift

COVID-19 considerations:
Must have been vaccinated for COVID

Ability to commute/relocate:

• Albany, NY 12205: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Based on your experience and position range of $17-$22.40, what is your expected rate of pay?

Experience:

• Medical office: 1 year (Required)

Work Location: In person