Medical Scheduler

Job description:

We are looking to hire an efficient Assistant to ensure that patients are correctly scheduled for appointments and procedures. The Assistant responsibilities include rescheduling and canceling appointments, scheduling referral appointments, and verifying patients’ demographical information. You should also be able to ensure that sufficient time is allocated to each appointment.

To be successful as a scheduler, you should be helpful and courteous when answering telephone calls. Ultimately, an exceptional scheduler should be able to build and maintain a good rapport with referring physicians and staff.

Requirements:

• Scheduling, rescheduling, and canceling patient appointments as required.
• Answering patients’ questions regarding basic medical tests and procedures.
• Providing instructions to patients to ensure that they are prepared for examinations and procedures.
• Confirming patient appointments.
• Courteously receiving incoming telephone calls and taking messages as needed.
• Scheduling referral appointments and follow-ups.
• Verifying insurance details and informing patients of un-covered fees.
• Filing documents and organizing supplies.

Scheduler Requirements:

• High school diploma or GED.
• Proven experience working in a medical office.
• Working knowledge of medical terminology and medical insurance plans.
• Proficient in Microsoft Office applications (Word, Excel, Outlook).
• The ability to type and file accurately.
• Excellent communication and organizational skills.
• Good telephone etiquette.

The Company is proud to be an Equal Opportunity Employer. We believe in people, and we are committed to working with people of all backgrounds and connecting them with clients and companies who share our goals of diversity and inclusiveness. All qualified applicants will receive consideration for employment without regard to race, religion, ancestry, color, national origin, age, gender identity or expression, genetic information, marital status, medical condition, disability, protected veteran status, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable federal, state, or local laws.

Job Type: Full-time

Salary: $16.00 - $17.00 per hour

Healthcare setting:

• Clinic
• Hospital
• Medical office

Medical specialties:

• Medical-Surgical
• Urgent Care

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• High school or equivalent (Preferred)

Experience:

• Medical scheduling: 1 year (Preferred)
• Medical office: 1 year (Preferred)
• Insurance verification: 1 year (Preferred)

License/Certification:

• Certified Medical Assistant (Preferred)

Work Location: In person