Practice Manager

PRACTICE MANAGER

Health by Design, a Medici Company is changing the healthcare system by delivering best-in-class preventive and complex condition care that dramatically improves outcomes, provides quick access to care, and significantly reduces medical costs. With an ambitious growth trajectory, we are attracting and cultivating team members who embody Health by Design and Medici core values and are passionate about our mission to rebuild healthcare to what it should be.

We are currently seeking a full-time Practice Manager. This individual will lead, manage, and administer direction and guidance in all day-to-day clinical practice operations. Will Champion commitment to Health by Design’s “Cities on a Hill” mission, integrating our culture into all internal and external customer interactions; delivering our brand promise of “inspiring passion for life with health and hope” through innovation, accountability, empowerment, collaboration, compassion, and results. Full-time position, Monday - Friday, 8:00am - 5:00pm. This is a hybrid role (remote and in-office) that will require time spent in the clinics and our corporate office. Competitive compensation and benefits which include health insurance, dental, vision, generous PTO, and more! 

Essential Job Functions:

Operational Performance

Responsibility for patient safety by ensuring that clinic operations meet safety, quality, and industry standards

Optimizes clinic workflow by creating clinic efficiencies and monitoring all aspects within the clinic that affect flow and optimization

Responsible for promoting and instilling clinical team member trust by articulating and living our values

Holds all clinical team members (physicians, nurses, & clinical admin staff) accountable to the clinic standards of medical operations according to the orchestration of activities, behavior, processes, and procedures

Improves clinic profitability and stewardship by monitoring all aspects that affect profit and loss(P&L) within the clinic

Maintains appropriate clinic equipment, inventory, and relationship with vendors

Client and Patient Experience

Collaborates with the Strategic Account Managers, Physician Leads, and Nurse Leads to create client and patient value and satisfaction

Ensures patients receive quality care that improves health outcomes

Provides purpose-driven, people-focused honored and connected care through a unique patient experience in which patients feel connected to, trust toward, and known by their clinical care team

Collaborates with the physician and nurse leads to coach team members to use powerful interviewing to create relationships that transform patients’ attitudes, thoughts, behaviors, and health

Collaborate with the Strategic Account Managers to address client needs, provide recommendations, and report results to validate our value (meeting our value claims in a manner that matches/satisfies the client’s value propositions)

Provide insight and collaborate with the Director of Medicine and Director of Nursing on processes and procedures

Serves a single point of contact for client events where HBD participation is needed and assists in coordinating events for non-clinic locations as needed

Essential Job Requirements

Education: Bachelor’s degree required, and Masters’ degree preferred

Experience: Five years nursing administrative or management experience preferred but a combination of administrative or management experience with appropriate clinic experience will be considered; 3-5 years’ experience as a Practice Manager.

Certificates, Licenses, Registrations (Preferred not Required): Texas Registered Nurse License, CMOM (Certified Medical Office Manager), or PMI (Practice Management Institute), or Lean Six Sigma.

Apply directly for immediate consideration or email your resume to karen.hogan@hbdus.com.