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Job details

Member Services Counselor

AAA Southern Pennsylvania is seeking a customer service oriented individual for a Full-Time Member Service position in our York, PA office. This position is ideal for the candidate interested in working in a team environment interfacing with our Auto Club members.

Responsibilities/Duties

  • Fulfilling member requests related to membership plans and benefits, planning road trips, driving directions, marking maps and Notary services
  • Servicing the needs of the member and providing added value by cross selling or advising of other services that are available to the member
  • Cashiering duties including the balancing of cash drawer
  • Additional member service functions as necessary

Required Skills & Experience

  • 1 year in a customer service position
  • Ability to cross sell products
  • The ability to work quickly and handle multiple tasks/assignments on a daily basis
  • High School Diploma or G.E.D. equivalency required
  • Ability to pass criminal background check for obtaining notary

What AAA Offers

  • Competitive compensation package
  • Comprehensive benefits package including: Medical, Dental, Vision, Life Insurance, Disability Coverage, 401(k) with Employer Contribution, and more

AAA Southern Pennsylvania is an Equal Opportunity Employer

Job Type: Full-time

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Weekly day range:

  • Monday to Friday
  • Weekend availability

Work setting:

  • In-person

Ability to commute/relocate:

  • York, PA 17402: Reliably commute or planning to relocate before starting work (Required)

Education:

  • High school or equivalent (Required)

Experience:

  • Customer Service: 1 year (Required)

Work Location: In person

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CEO of American Automobile Association (AAA)
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Marshall L. Doney
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The AAA National Office employs some of the nation’s best and brightest professionals in partnership with the association’s leadership in order to ensure that the AAA brand remains stronger than ever through areas such as standard setting, perform...

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DATE POSTED
June 3, 2023

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