Member Services Counselor

AAA Southern Pennsylvania is seeking a customer service oriented individual for a Full-Time Member Service position in our York, PA office. This position is ideal for the candidate interested in working in a team environment interfacing with our Auto Club members.

Responsibilities/Duties

• Fulfilling member requests related to membership plans and benefits, planning road trips, driving directions, marking maps and Notary services
• Servicing the needs of the member and providing added value by cross selling or advising of other services that are available to the member
• Cashiering duties including the balancing of cash drawer
• Additional member service functions as necessary

Required Skills & Experience

• 1 year in a customer service position
• Ability to cross sell products
• The ability to work quickly and handle multiple tasks/assignments on a daily basis
• High School Diploma or G.E.D. equivalency required
• Ability to pass criminal background check for obtaining notary

What AAA Offers

• Competitive compensation package
• Comprehensive benefits package including: Medical, Dental, Vision, Life Insurance, Disability Coverage, 401(k) with Employer Contribution, and more

AAA Southern Pennsylvania is an Equal Opportunity Employer

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Weekly day range:

• Monday to Friday
• Weekend availability

Work setting:

• In-person

Ability to commute/relocate:

• York, PA 17402: Reliably commute or planning to relocate before starting work (Required)

Education:

• High school or equivalent (Required)

Experience:

• Customer Service: 1 year (Required)

Work Location: In person