Member Success Intern

As a boutique fintech company, we provide our employees unique opportunities to gain extensive exposure to various problems and be challenged to find solutions to impact our business. As an Intern you will spend 10 weeks gaining firsthand experience working as a contributing member of the RapidRatings team. Through our Program’s Core Curriculum, you can look forward to your summer with us be guided every step of the way, exposing you to all facets of the Company and the industry we operate in.

At the end of the summer, our goal for all interns is that they leave the program with enough hands-on experience to help them to make guided and educated decisions about the next steps they take on their career paths. Altogether, interns will walk away from RapidRatings with knowledge of more than just the area they were designated to work with for the summer.

About the Opportunity:

Join our organization as a Member Success Intern.

Responsibilities Include:

• Assisting in gathering and synthesizing feedback from our members.
• Conducting interviews with our members.
• Assisting in developing content for our members to better understand our product.
• Qualify inbound Premium Membership leads.
• Assist in various cross-functional projects across Marketing, Sales, Operations, and Product.
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What We’re Looking For:

• A strong communicator, both verbal and written.
• A desire to understand and improve the customer experience.
• A creative problem solver, able to thrive in ambiguous environments.
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What We Offer:

• The opportunity to grow alongside a fast-growing fintech company.
• Opportunities for both personal and professional growth.
• Competitive Hourly Pay.

Why join RapidRatings?

Here at RapidRatings we foster an environment where employees feel recognized for their contributions, appreciated for their individuality, and challenged to do their best. We know that bringing together employees (and interns!) with diverse backgrounds, perspectives, and experiences sparks innovation, promotes better decision making and yields the creative problem solving that is critical to our long-term success. We offer an attractive compensation and incentive program, benefits package, flexible work environment, unlimited self-managed PTO, continuous education and learning and much more. With us, you are not just a number – we value people who are working hard and strive to make a real difference. Join our team to be a part of an industry-changing company and drive your career in the right direction.

Would you like to know more about us and RapidRatings?

Head over to our website: https://www.rapidratings.com/

Note: Our Boston office is open and continues to operate a hybrid working model. That said, it is important that the student in this role be based in the greater Boston area. We understand each person’s circumstances may be unique and will work with you to explore suitable options.