Membership Representative - job 2 of 2

Principal Accountabilities:

• Review & process membership applications for individual membership. Ensure the CME Group Rules & procedures are completed for each applicant.

• Manage the membership seat market which is an auction market for the purchase and sale of memberships across all CME Group exchanges. This entails reviewing bids & offers, ensuring completeness of documents, verification of authorized signatures, verification of seat ownership, completing seat sales, processing the payment of seat sales etc.

• Process seat transfers between lessee & lessors, as well as between member firms and their employees.

• Enter lease information details into the CME Group data system.

• Provide customer service to existing customers, prospective members and the general public by responding to questions related to membership.

• Explain membership privileges of CME Group exchanges and cost saving benefits of membership.

• Onboard new corporate member firms and assist with system set up.

• Extensive interface with many CME Group teams including Finance/Accounting, Exchange Fee, Financial & Regulatory Surveillance, Market Regulation, Legal, Clearing and Trading Floor Operations.

• Contribute to business process improvements and implementation of new initiatives.

• Support/back up fellow team members in daily assignments.

Required Qualifications:

• Prior experience working in a Customer Service role

• Microsoft Office-Word & Excel and Google Docs

• Ability to multi-task in fast paced environment

• Excellent oral and written communication skills

• Demonstrated ability to work effectively with a team and ability to foster working relationships

Desired Qualifications:

• Experience working for a brokerage firm, clearing firm or proprietary trading firm

• Experience in the futures and or securities industry

• Knowledge of CME Group exchange products

• Knowledge of CME membership seat sales and seat transfers

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