Merchant Services Representative (all genders welcome)

About Paysafe

Paysafe (“Paysafe”) (NYSE: PSFE) (PSFE.WS) is a leading payments platform with an extensive track record of serving merchants and consumers in the global entertainment sectors. Its core purpose is to enable businesses and consumers to connect and transact seamlessly through industry-leading capabilities in payment processing, digital wallet, and online cash solutions. With over 20 years of online payment experience, an annualized transactional volume of over $130 billion in 2022, and approximately 3,300 employees located in 12+ countries, Paysafe connects businesses and consumers across 100 payment types in over 40 currencies around the world. Delivered through an integrated platform, Paysafe solutions are geared toward mobile-initiated transactions, real-time analytics and the convergence between brick-and-mortar and online payments. Further information is available at www.paysafe.com.

To help us fuel accelerated growth, we are looking for an experienced Merchant Services Representative.

What to expect:

• Email & Phone support
• Information support to existing merchants
• Merchant account reporting, instruction, and operation support
• Provide support to Account Management & Sales teams.
• Working with Compliance team, Payments team, Legal and IT
• Work between 9 AM - 5 PM.

Your Profile:

• Understand that this area of the company is extremely high profile; therefore, professional communication skills, both written and oral, are of paramount importance.
• Fluent English (mandatory)
• Ability to form professional yet personable relationships with merchant contacts.
• Professionally deal with confidential information
• Desire to achieve “next level” merchant services standards.
• Strong independent decision-making and organizational skills
• Problem solver
• Conflict/complaint resolution skills
• Agility and flexibility in the workplace
• Able to work in a team atmosphere.
• Can work unsupervised
• Proactive work ethic
• Achievement and performance expectations are high, and the successful candidate will be challenged by this fast pace and highly energized environment.
• Excellent communication skills and the ability to present themselves in a professional manner.

Why should you work for us?

• A promise to ourselves to live the values: Pioneering, Courageous, Open and Focused. Our four values are at the heart of everything we do and inspire how we work together.
• A global community of pioneers who want to impact the payment industry worldwide.
• An international, diverse, and inclusive work environment that incorporates people like you!
• Flexible and hybrid work model that combines remote work and office days within Lima.
• Many initiatives, such as wellness evenings and days without internal meetings to focus on what is important to you.
• Paysafe Days to celebrate achievements together during a festive global event.
• A one-day volunteer assignment to support a cause you care about in your community international career and development opportunities if you are ready and open for that.

NOTE: It is very important that when you apply, you attach your CV in English.

Life at Paysafe

One network. One partnership. At Paysafe, this is not only our business model; this is our mindset when it comes to our team. Being a part of Paysafe means you’ll be one of over 3700 members of a world-class team that drives our business to new heights every day and where we are committed to your personal and professional growth. Are you ready to make an impact? Join our team that is inspired by a unified vision and propelled by passion.

Our culture values humility, high trust & autonomy, a desire for excellence and meeting commitments, strong team cohesion, a sense of urgency, a desire to learn, pragmatically pushing boundaries, and accomplishing goals that have a direct business impact.

Equal Employment Opportunity

Paysafe provides equal employment opportunities to all employees, and applicants for employment, and prohibits discrimination of any type about ethnicity, religion, age, sex, national origin, disability status, sexual orientation, gender identity or expression, or any other protected characteristics. This policy applies to all terms and conditions of recruitment and employment. If you need any reasonable adjustments, please let us know. We will be happy to help and look forward to hearing from you.