Senior Compliance Risk Manager - Financial Partnerships

Mercury was founded to make banking* better for all businesses. We started by imagining what the best banking platform for startups would look like and in a few years we have thousands of customers using Mercury’s products, supporting their businesses as they grow. As Mercury continues its rapid growth trajectory, navigating the complex and ever-evolving partnerships and regulatory landscape is not just a necessity but a competitive advantage. Our mission is to transform how banking operates, and we have a staggering amount of work ahead. This means you will have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. 

The Compliance team is responsible for the health and success of Mercury’s financial platform, managing exposure to Product, Regulatory and Partner risk in the banking ecosystem. Within the Compliance organization, the Financial Partnerships team leads the interface with our financial partners and works cross functionally with internal teams to build a best in class compliance and risk platform. Through collaboration with partners, we drive sustained value and growth for our users.  

As a partner lead within this team, you will be responsible for working with our global financial partners — across banks, networks, and payment providers — to mutually unlock new business opportunities and user verticals, innovate on shared risk methodologies, and establish / ensure compliance to our agreed risk appetites. You will own the ongoing health of our partnerships with key risk leaders, and build strategic relationships with the executive level of our financial partners, representing Mercury as a thought leader in the industry. 

* Mercury is a financial technology company, not a bank. Banking services provided by Choice Financial Group and Evolve Bank & Trust®; Members FDIC.

Here are some of the things you will do:

• Manage key risk relationships with Mercury’s banking and financial institution partners to enable new products 
• Make business decisions and policy recommendations informing our risk and compliance posture
• Represent Mercury’s users and negotiate our risk and compliance approach with banking partners
• Collaborate closely with internal teams, such as Product, Engineering, Compliance,  User Experience, and Partnerships, to build streamlined processes in support of banking partnerships
• Serve as a knowledge ambassador of Mercury’s risk management practices to our partners, and provide both operational and compliance subject matter support to our cross functional teams
• Help drive our risk strategy forward by proposing enhancements, new policies, and operational builds aligned with Mercury’s growth and business objectives
• Address high-priority user escalations and incidents with urgency and precision
• Contribute to building a strong culture of compliance across Mercury

There are lots of paths that could lead you to be successful in a role like this; we think the strongest candidates will have some of this experience:

• 7+ years of experience working in a compliance advisory or compliance program management role, ideally in a financial technology company, partner bank, or in the payments industry
• Partner-facing experience working with banks, financial institutions partners, or fintech companies with expertise in risk, compliance, and governance 
• Exceptional stakeholder management skills, with the ability to effectively communicate and influence across various lines of business and senior-level stakeholders, and navigate teams through complex situations
• Strong project or program management skills, with the ability to work independently to identify issues, and proactively propose, build and implement the solutions to address them
• Comfortability working in an ambiguous, fast-paced environment, with a strong understanding of when to escalate urgent issues, and to whom
• An ambitious sense of curiosity and a willingness to explore areas outside of your comfort zone, such as new markets or new financial products
• Respect for and interest in financial rules and regulations, as well as an eagerness to innovate and drive the industry forward

The total rewards package at Mercury includes base salary, equity (stock options), and benefits.

Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.

Our target new hire base salary ranges for this role are the following:

• US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $178,200 - $209,700
• US employees outside of New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $160,400 - $188,700

We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 22, 2024. Please see the independent bias audit report covering our use of Covey here.

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