Sr. QA Engineer - Contractor: Offshore

***THIS ROLE IS NOT ELIGIBLE FOR THE BENEFITS LISTED BELOW THE JOB DESCRIPTION***

In this role as a Senior QA Engineer, you will write high quality test cases, follow best practices in QA and be part of a high performing team. You are responsible for designing, developing, and implementing automated UI software tests. They must be able to create, maintain, and execute automated UI test scripts and scenarios for various software projects.  You must be comfortable in designing, developing, and implementing test plans, test cases, and test processes for software systems and applications portals, technical business analysts and account managers as well as interact in a client-facing capacity with our valued customers. Experience with designing, executing, analyzing, and reporting on load testing is required. Experience in a software development environment with external clients is ideal to support our products in the CPaaS (Communications Platform as a Service) industry. 

What you will do: 

• Design, develop, and maintain UI automation scripts and test frameworks 

• Continuously improve the UI automation test process and test coverage  

• Execute automated UI tests and analyzing results    

• Lead the creation of test cases and test suites for full stack software development projects 

• Diagnose and resolve UI automation script issues and assist others in this task 

• Mentor team members and lead meetings and training sessions 

• Analyze and update QA processes 

• Analyze and support client QA activities 

• Develop and update QA metrics as they relate to overall team performance 

• Research new technologies and adapt them for use by the QA team 

• Design, develop, and implement load testing 

• Coordinate with product owners to ensure that test cases have clear acceptance criteria 

• Execute the right testing at the right time 

• Write and maintain technical documentation 

• Documenting test results and reporting findings to project stakeholders   

• Analyze risk and provide data needed to make development and deployment decisions  

• Track bugs in bug tracking system  

• Coordinate with technical business analysis, client success managers and engineers to resolve reported bugs  

• Help engineers resolve critical bugs and provide testing of hot fixes 

• Write SQL and NoSQL queries for verification and data preparation 

• Backend software platform and API testing of custom software applications   

• Help establish internal guidelines for quality assurance best practices 

• Investigating innovative technologies and techniques to improve software quality   

• Work with external clients to drive the UAT/ PVT sessions for customer software applications  

• Share business analyst duties as required  

Qualifications  

What you have:  

• Bachelor's degree in computer science or engineering, Business Administration or related technical fields or equivalent work experience in a closely related field or market vertical  

• 7+ years of professional experience in software quality assurance and testing.    

• Strong knowledge of software development methodologies, testing methodologies, and quality assurance processes. 

• Experience with creating and maintaining test plans and cases. 

• Experience with load testing including designing and executing testing as well as analyzing and reporting on results. 

• Hands-on experience with relational databases – proficiency in writing and executing SQL queries for verification and data preparation 

• 5+ year's experience with backend software platform and API testing 

• 5+ year's experience with software testing UI automation frameworks/tools (i.e., Selenium, Cypress, etc.)   

• 5+ year’s experience with performance testing 

• 5+ year’s experience with security testing 

• Strong problem-solving and analytical skills, able to troubleshoot and debug software issues.  

• Experience working in an Agile development environment, Scrum or otherwise  

• Excellent written and verbal communication skills with an ability to give feedback on complex technical concepts and software solutions to project teams  

• High degree of confidence operating in project delivery with client-facing scenarios both in-person and on calls  

• Experience with source code control system such as git 

• Familiarity using Jira and Confluence  

BONUS POINTS FOR: 

• Knowledge of cloud-based testing and automation 

• Understanding of artificial intelligence and machine learning technologies 

• Experience with automated code review tools  

BENEFITS

• Fully covered Medical, Dental, and Vision coverage for employees

  • Cost share for dependents

• 401(K) plan with company match

• Flexible PTO policy

• 9 paid holidays

Message Broadcast is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.