Manager, Program Management (Product Growth)

As a Manager of Program Management (Product Growth) at Meta, your primary responsibilities include leading cross-functional teams to implement complex programs that drive business growth and enhance customer experience. You will oversee operations across diverse product areas, build relationships with strategic vendors, and execute effective strategies that align with business priorities. Your role will require defining project scopes, managing budgets and resources, and ensuring timely delivery of high-quality projects. Additionally, you'll communicate program statuses with stakeholders, including executive leadership, and continuously seek opportunities for improving program performance.

To qualify for the Manager of Program Management (Product Growth) at Meta, candidates should possess over 12 years of experience in program or operations management, with at least 5 years in a people management role. A Bachelor’s degree in a relevant field such as Engineering, Computer Science, or Mathematics is essential, with a master's degree being a plus. Previous experience in managing complex programs, collaborating with technical and non-technical teams, and financial operations is also highly valued. A proven track record of achieving project goals and effectively influencing VP-level leadership is necessary for this role.

The Manager of Program Management (Product Growth) plays a crucial role in achieving Meta's strategic goals by leading initiatives that enhance growth and efficiency within key strategic channels. Through effective program management and cross-functional leadership, this role ensures that projects are aligned with Meta's overarching objectives, driving significant user growth and operational cost efficiencies. By actively managing program scope, budgets, and timelines, this manager helps the company to adapt quickly to market demands, ultimately supporting Meta's growth trajectory.

Success as a Manager of Program Management (Product Growth) at Meta requires a blend of strategic thinking, leadership abilities, and exemplary communication skills. You must be adept at managing complex projects, efficiently handling budgets, and operational tasks. Additionally, strong problem-solving capabilities are essential to navigate challenges and mitigate risks effectively. A collaborative spirit and the ability to influence others, particularly at higher levels, are crucial for driving the successful delivery of programs and initiatives across various teams.

At Meta, a Manager of Program Management (Product Growth) can expect to work in a fast-paced, collaborative environment where innovation is encouraged. You will lead a diverse team across various product areas, promoting a culture of continuous improvement and support. The environment is dynamic and often ambiguous, ideal for individuals who thrive on challenges and drive strategic initiatives. You have the opportunity to mentor team members, fostering their career development while also making a notable impact on the larger organization.

When discussing a successful program you've managed, it's important to outline the objectives, your specific role, and the outcome. Share specific metrics that demonstrate success and the strategies you implemented to overcome challenges. Make sure to convey how your leadership contributed to the team’s collaboration and the project's timely completion.

To effectively answer this question, share your method for prioritizing tasks, such as using project management tools or frameworks like the Eisenhower Matrix. Discuss how you assess tasks based on urgency and importance, and how you communicate priorities with your team to ensure alignment and focus on achieving project goals.

In your response, emphasize the importance of clear, consistent communication as a cornerstone of effective program management. Describe how you tailor communication based on stakeholder needs, including regular updates and transparency about progress, challenges, and changes. Highlight specific tools or methods you use to keep everyone informed and engaged.

When discussing past setbacks, focus on your problem-solving approach. Share specific examples where you identified the root cause of a setback and how you coordinated with your team to develop and implement a solution. Conveying your resilience and ability to maintain team morale is also essential.

Illustrate your experience with cross-functional teams by providing examples of specific projects or initiatives where collaboration was key. Focus on how you facilitated communication among diverse team members, bridged gaps between technical and non-technical roles, and ensured alignment on project objectives.

Discuss your process for identifying, assessing, and mitigating risks in projects. Explain how you proactively recognize potential issues and the principles you follow to develop contingency plans. Including real examples where your approach minimized risks can strengthen your answer.

Describe the key performance indicators (KPIs) you use to measure a program's success, such as project completion timelines, budget adherence, quality standards, or customer satisfaction scores. Explain the feedback mechanisms in place that inform your assessments and how you adapt strategies based on these measurements.

When answering this question, list specific program management tools and software you have experience with, such as JIRA, Asana, or Trello. Briefly discuss how these tools have helped you achieve project goals, improve team collaboration, or streamline processes in your previous roles.

Provide a specific example where you successfully influenced executive-level decisions. Detail the situation, the data you presented, and how you communicated your insights. Highlight your understanding of stakeholder perspectives and how that contributed to your effectiveness.

In your response, reflect on what excites you about Meta's mission and culture. Align your career goals with the responsibilities of the Manager, Program Management (Product Growth) role, focusing on how your past experiences have prepared you for this position and how you can contribute to Meta's growth strategies.