Director of Clinical Services

At MGA Homecare, we strive to provide inclusive and comprehensive healthcare services to our patients and their families. For over a decade, we have been offering Private Duty Nursing, Skilled Nursing Visits, Occupational Therapy, Physical Therapy, and Speech Therapy services in the home and community-based settings. In 2022, we expanded our services to include MGA Behavior Therapy, which offers Applied Behavior Analysis (ABA) and early behavior intervention for pediatric patients with autism spectrum disorder (ASD) and other developmental disabilities in Fayetteville and surrounding areas.

Our mission is to ensure that our patients and their families receive the highest quality of clinical care with compassion and integrity at the forefront of our services. We strive to provide individualized attention and support to every home, making the lives of our patients and their families easier. MGA Homecare is proud to serve the states of Arizona, Colorado, North Carolina, Tennessee, Texas, and Washington, and we are committed to being a resource for all patients and their families regardless of their background, ethnicity, or identity.

Reports directly to the Area VP of Clinical Operations and oversees all aspects of home health clinical services. The DOCS is responsible for the overall clinical development of all MGA programs and staff. This includes direct supervision of clinical staff and the provision of training and compliance oversight for all case management staff. The DOCS is responsible for creating and implementing Clinical Development Plans (CDP) that are specific to the needs of the various case management cases.

Duties and Responsibilities

• Clinical Services Supervision
  • Supervise, train and oversee staff development of all clinical staff and unlicensed employees while working in conjunction with program management personnel.
  • Ensures effective delivery of clinical case consultations being executed by clinical staff.
  • Assist in interviewing, hiring, and training employees; planning and scheduling/assigning on-going workload assignments; adjusting program and project priorities in consultation with Chief Clinical Officer and Clinical leaders; and preparing schedules for work completion.
  • Responsible for appraising performance; conducting weekly supervision meetings with staff; rewarding and disciplining employees; addressing complaints and resolving problems
• Program Development, Management and Evaluation
  • Prepare progress and performance reports for internal and external communication.
  • Establish agency policy and protocol in all areas of clinical service and work with Managing Directors, Chief Clinical Officer, and program management staff to ensure that best practices are being effectively executed so the clinical needs of all the agency clients are addressed.
  • Manage and facilitate multiple projects and teams simultaneously
  • Assist in all areas of program development and evaluation to ensure that programs are effective, efficient, and consistent with the organization’s mission and goals.
• Participation in MGA programs, Fall Prevention, Risk Management and new program development.
• Assures compliance with all local, state, and federal laws regarding licensure and certification of organization personnel and, maintains compliance with the Home Care standards.

• Attends developmental in services, readily seeks available continuing education to remain current in the field.
• Supports and executes the mission, ethics, and goals of the company effectively.

•  Represents themselves in a positive and professional manner in the company and community.
  • Adheres to dress code with a clean and neat professional appearance.
  • Reports on time and as scheduled to complete work within designated time.
  • Adhere to all company policies and procedures outlined in Employee Handbook, Employee Agreement, or communicated from executive team.

• Bachelor’s Degree preferred
• State Current license with no restrictions or demonstrate equivalent experience providing direct oversight of clinical staff
• Experience with supervising licensed staff and providing clinical supervision
• Posses excellent written and oral communication skills, interpersonal skills, and ability to work both individually and as part of a team in a fast-paced, professional environment.
• Fits the MGA culture (disciplined, adaptable, supportive, creative)

Benefits are available to eligible employees on the first of the month after 30 days of employment and include:

• Health, Dental & Vision Coverage
• Health Savings Accounts (HSA-available if enrolled in a high deductible plan)
• Flexible Spending Accounts (FSA & LPFSA)
• Dependent Care Reimbursement Accounts (DCRA)
• Employee Assistance Program (EAP-available if enrolled in Health plan)
• 401(k) retirement plan
• Paid Time Off (PTO)
• 100% Company Paid Basic Life Insurance (if enrolled in Health plan)
• Voluntary Life Insurance
• Short & Long-Term Disability
• Critical Illness/Accident Insurance
• Hospital Indemnity Insurance
• Identity Protection Plan
• Legal Care Plan
• Pet Discount Program

All your information will be kept confidential according to EEO guidelines