Job details
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Customer Support Specialist
Microblink is an AI company focused on innovative computer vision products. The customer support specialist will play a vital role in enhancing customer experience and satisfaction.
Skills
- Strong customer-centric approach
- Analytical thinking
- Basic understanding of mobile and web application development
- Excellent verbal and written English skills
Responsibilities
- Provide customer support for technical and non-technical inquiries
- Coordinate with Revenue and P&E department to resolve issues
- Participate in customer calls and meetings
- Analyze customer support processes for improvements
- Maintain customer support knowledge base
Education
- Experience in customer support, preferred in ICT industry
Benefits
- Equity participation for full-time employees
- Unlimited PTO
- Flexible work arrangements
- Individual budget for tech equipment
- Parental leave support
To read the complete job description, please click on the ‘Apply’ button
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We are on a mission to bring the benefits of AI to every person on earth.
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FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
INDUSTRY
TEAM SIZE
SALARY RANGE
$40,000/yr - $60,000/yr
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
August 8, 2024
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