Microblink is an AI company focused on innovative computer vision products. The customer support specialist will play a vital role in enhancing customer experience and satisfaction.
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Skills
Strong customer-centric approach
Analytical thinking
Basic understanding of mobile and web application development
Excellent verbal and written English skills
Responsibilities
Provide customer support for technical and non-technical inquiries
Coordinate with Revenue and P&E department to resolve issues
Participate in customer calls and meetings
Analyze customer support processes for improvements
Maintain customer support knowledge base
Education
Experience in customer support, preferred in ICT industry
Benefits
Equity participation for full-time employees
Unlimited PTO
Flexible work arrangements
Individual budget for tech equipment
Parental leave support
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