Job Function: Sales Operations Why SoftwareONE?:
For over 30 years SoftwareOne has been the foundation for organizations around the world for their technology solutions. With changes in the market from on-premises to cloud we have always been one step ahead. Underpinning our transitions and evolutions are our seven core values which we expect from all our current employees and look for in our future colleagues. The global nature of our organization allows us to adapt and commit to these values unique to the culture and business needs of each location.
The role:
Summary
The Microsoft Sales Specialist is responsible for achieving sales and gross profit goals for an assigned market or specific customer(s) by developing, building, and strengthening long-term relationships with customers, our SoftwareOne Sellers, and Miceosoft. The Microsoft Sales Specialist works in close partnership with their sales counterparts and should drive results in customer retention and new leads/opportunities. This individual must have excellent skills at developing relationships that will allow them to understand the objectives of the customer organization to align the appropriate SoftwareOne Solution and Services. The Microsoft Sales Specialist will in part be measured based on a GP quota aligned to their assigned customers and/or market. The Microsoft Sales Specialist position is located locally in the subsidiary.
Roles & Responsibilities:
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Collaborate with SoftwareOne Sellers on strategic high potential customers to develop an account plan to maximize opportunities and generate sales activity and increase gross profit attainment year over year.
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Acts as a key resource for leading industry volume license offerings.
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Assist the Software & Cloud Team Lead and other departments on an as-needed basis with day-to-day tasks and communication within the sales team.
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Maintain partner relationships in order to foster growth and expansion of SoftwareOne footprint within assigned accounts.
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Develop strong knowledge of leading industry trends and SoftwareOne service offerings through on-going training with Microsoft and SoftwareOne Service teams. Should be able to identify and qualify a service opportunity and engage the BDM or Solution Specialist when appropriate.
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Engage in pre-sales activities and drive cross and up selling opportunities.
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Participate in service improvement and development activities.
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Jointly contribute, prepare, and deliver the QBR and customer meetings in conjunction with the Account Team
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Achieve quality benchmarks determined by local leadership.
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Ensure customers are consuming all services they purchase.
#LI-Remote
What we need to see from you:
- Proficient in Microsoft software licensing and contract knowledge
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Minimum of 2 years of sales or account management experience
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Highly motivated and results oriented; entrepreneurial spirit.
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Strong presentation, communication, organization, multitasking, and time management skills.
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Solid problem solving and consultative skills required.
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Able to demonstrate proficient use of CRM and upselling customers to SoftwareOne’s offerings.
The preceding job profile has been designed to indicate the general nature and level of work performed by associates within this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required. Additional duties may be assigned and may be subject to change at any time due to reasonable accommodation or other reasons.
What you should really know about us.:
Strip away everything. Strip away our brand, strip away our buildings, strip away our offices. What are we left with? Our people. This is what makes SoftwareOne successful. Passionate people who live and breathe our values every day, who delight our customers, every day, and who go above and beyond, every day. Our culture is unique, and I believe that having the right people, and empowering them to succeed, is the absolute key to our success. -Patrick Winter, Founder.
What we expect from our employees:
Success at SoftwareOne is not defined by what you do for yourself, but by what you deliver for our customers, the business and for the employees around you. SoftwareOne employees are energized, agile and are laser focused on delivering world class Customer Satisfaction and results. Our leaders motivate and inspire their teams and provide a working environment that delivers incredible levels of Employee Satisfaction. We are Humble, have a very high degree of Integrity and are simply not interested in politics. Our leaders operate with a high levels of Discipline but are able to work at Speed manage change in a global economy.
At SoftwareOne, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
“With employee satisfaction as one of our core values, we are passionate about diversity and are committed to creating an inclusive environment for all of our employees. We want every employee to have the greatest experience of their career.”