Revenue Analyst

About Middesk

Middesk’s mission is to make it easier for businesses to work together through building the best-in-class business identity platform. Our APIs allow B2B companies to access the information, insights, and documentation they need to onboard and transact with their customers. Our products help product, risk, and finance teams make informed regulatory compliance and commercial credit decisions, confirm that suppliers meet federal and state licensing requirements, and register their customers with the necessary government agencies.

 The Role

As the Revenue Analyst, you'll be instrumental in ensuring accurate revenue recognition, seamless contract setup, efficient invoice management, and effective collections. You'll partner with various teams to support our financial operations and enhance the overall financial health of our organization. A key part of your role will involve working directly with customers to address billing questions and ensure they understand and receive accurate invoices.

What You'll Do:  

• Set up and maintain contracts in the revenue management system, ensuring all terms and conditions are accurately reflected.

• Use invoicing software to generate, review, and process invoices, ensuring they are sent out accurately and on time.

• Support the monthly revenue recognition process, adhering to relevant accounting standards and company policies.

• Monitor and manage accounts receivable, follow up on overdue invoices, resolve payment issues with customers, and keep detailed records of collection activities.

• Analyze revenue data to identify trends, discrepancies, and opportunities for improvement. Prepare regular reports and summaries for management review.

• Assist with journal entries, account reconciliations, month-end close processes, and the preparation of financial statements and reports.

• Work closely with Sales, Account Management, Customer Experience, and other departments to resolve contract, invoicing, and accounting issues, ensuring clear communication and alignment.

• Update customer payment information, answer invoice-related questions, and ensure customer satisfaction.

• Identify and implement opportunities to streamline and enhance contract, invoicing, collections, and accounting processes with new tools and technologies.

• Ensure adherence to financial regulations and company policies related to revenue recognition, invoicing, collections, and accounting.

What We’re Looking For:

• Over 3 years of experience and a BA/BS in Accounting or Finance.

• Exceptional analytical skills with a keen eye for detail.

• Intellectual curiosity and a proactive approach to resolving customer billing and accounting issues.

• Outstanding customer service skills, with the ability to collaborate directly with customers to address and resolve problems.

• Proven ability to work cross-functionally and collaborate effectively across different teams. 

• Ability to remain effective and decisive under pressure.

• Independent and adaptable problem-solver, able to navigate and positively manage change.

• Advanced proficiency in Excel, including complex functions and data analysis.

• Strong organizational skills, with precise documentation and the capability to meet tight deadlines.

• Proficient in Microsoft Office Suite, with particular expertise in Excel and Google Sheets.